• Job Description

  Req#: A2019-25-0000?language=en&page=1470&sort=publicationDateDesc

  Job summary

  We are looking to appoint a committed and highly motivated practice manager to be part of our progressive team.

  The successful candidate will play a pivotal role in ensuring the efficient and effective management of the practice, driving growth and sustainability in line with NHS policies and developments.

  We are looking for proven HR skills along with excellent interpersonal and team skills to ensure the smooth running of the practice.

  In addition business and organisational skills will be essential to manage practice budgets keeping the practice on a firm financial footing and compliant with CQC regulations.

  The Practice Manager is a key member of the team and will be expected to help and support the team in achieving goals and targets, be able to motivate the team and to delegate where necessary. They must be able to be a trusted representative for the practice in the wider health care system in which the practice operates.

  We are looking for a PM to work a minimum of 30 hours, up to full time would be considered for the right candidate. Free parking is available.

  Main duties of the job

  The main role of the post is to manage, coordinate and oversee all aspects of practice functionality, motivating and managing staff, optimising efficiency and financial performance and ensuring the practice achieves its long-term objectives in a safe and effective working environment.

  Through innovative ways of working, lead the team in promoting continuous improvement, collaborative working, service delivery, learning and development, and ensure the practice complies with CQC regulations.

  About us

  Meadowside is a long established friendly and supportive practice in the ever growing town of Congleton and currently looks after 8,000 patients.

  The surgery is warm and welcoming with a well-established team consisting of: 3 GP partners, 4 salaried GPs, 1 Advanced nurse practitioner, 3 practice nurses, 1 Assistant practitioner, 1 Health care assistant and a reception/administration team of 12.

  A number of other staff work in collaboration with us including a first contact physiotherapist, paramedics and pharmacists providing consultations and other services to our patients.

  Our collective purpose is to provide the best possible direct care to our patients and to work on their behalf to improve care given to them indirectly by other providers where possible.

  Date posted

  14 January 2025

  Pay scheme

  Other

  Salary

  £40,000 to £45,000 a year

  Contract

  Permanent

  Working pattern

  Full-time, Flexible working

  Reference number

  A2019-25-0000

  Job locations

  Meadowside Medical Centre

  Mountbatten Way

  Congleton

  Cheshire

  CW12 1DY

  
  

  Job description

  Job responsibilities

  Management of the day-to-day operations of the practice, ensuring that staff achieve their primary responsibilities and CQC, QOF and locally commissioned services targets are met.

  HR processes, including recruitment, relevant checks, contractual issues, appraisals and staff performance ensuring employment law and legislation is adhered to.

  Workforce planning, ensuring a skill mix and staff have the appropriate level of training to enable them to carry out their individual roles and responsibilities effectively.

  Management planning, ensuring a skill mix and staff have the appropriate level of training to enable them to carry out their individual roles and responsibilities.

  Liaise with the Primary Care Network (PCN) and CCG/federation, attending meetings and promoting collaborative working.

  Provide support and advice to the partnership; managing the financial aspects of the practice in conjunction with partners; facilitate partners and practice meetings, produce agendas and action plans; keeping up to date with developments.

  Manage estates and facilities, including health and safety aspects, risk assessments and mandatory training.

  Job description

  Job responsibilities

  Management of the day-to-day operations of the practice, ensuring that staff achieve their primary responsibilities and CQC, QOF and locally commissioned services targets are met.

  HR processes, including recruitment, relevant checks, contractual issues, appraisals and staff performance ensuring employment law and legislation is adhered to.

  Workforce planning, ensuring a skill mix and staff have the appropriate level of training to enable them to carry out their individual roles and responsibilities effectively.

  Management planning, ensuring a skill mix and staff have the appropriate level of training to enable them to carry out their individual roles and responsibilities.

  Liaise with the Primary Care Network (PCN) and CCG/federation, attending meetings and promoting collaborative working.

  Provide support and advice to the partnership; managing the financial aspects of the practice in conjunction with partners; facilitate partners and practice meetings, produce agendas and action plans; keeping up to date with developments.

  Manage estates and facilities, including health and safety aspects, risk assessments and mandatory training.

  Person Specification

  Qualifications

  Essential

  • Good standard of education with excellent literacy and numeracy skills

  Desirable

  • Educated to degree level in healthcare or business
  • Leadership and/or management qualification
  • AMSPAR qualification

  Experience

  Essential

  • Experience of working with the general public
  • Experience of managing multidisciplinary teams
  • Experience of performance management including appraisals, staff development and disciplinary procedures
  • Experience of successfully developing and implementing projects

  Desirable

  • Experience of managing accounting procedures including budget and cash flow forecasting
  • Experience of working in a healthcare setting
  • Experience of workforce planning, forecasting and development
  • NHS/primary care general practice experience
  • Relevant health and safety experience

  Personal Qualities

  Essential

  • Polite and confident
  • Flexible and cooperative
  • Excellent interpersonal skills
  • Motivated and proactive
  • Ability to use initiative and judgement
  • Forward thinker with a solutions focused approach
  • High levels of integrity and loyalty
  • Sensitive and empathetic in distressing situations
  • Ability to work under pressure
  • Confident, assertive and resilient
  • Ability to drive and deliver change effectively

  Other requirements

  Essential

  • Flexibility to work outside of core office hours
  • Disclosure Barring Service (DBS) check
  • Maintain confidentiality at all times

  Desirable

  • Full UK driving licence

  Person Specification

  Qualifications

  Essential

  • Good standard of education with excellent literacy and numeracy skills

  Desirable

  • Educated to degree level in healthcare or business
  • Leadership and/or management qualification
  • AMSPAR qualification

  Experience

  Essential

  • Experience of working with the general public
  • Experience of managing multidisciplinary teams
  • Experience of performance management including appraisals, staff development and disciplinary procedures
  • Experience of successfully developing and implementing projects

  Desirable

  • Experience of managing accounting procedures including budget and cash flow forecasting
  • Experience of working in a healthcare setting
  • Experience of workforce planning, forecasting and development
  • NHS/primary care general practice experience
  • Relevant health and safety experience

  Personal Qualities

  Essential

  • Polite and confident
  • Flexible and cooperative
  • Excellent interpersonal skills
  • Motivated and proactive
  • Ability to use initiative and judgement
  • Forward thinker with a solutions focused approach
  • High levels of integrity and loyalty
  • Sensitive and empathetic in distressing situations
  • Ability to work under pressure
  • Confident, assertive and resilient
  • Ability to drive and deliver change effectively

  Other requirements

  Essential

  • Flexibility to work outside of core office hours
  • Disclosure Barring Service (DBS) check
  • Maintain confidentiality at all times

  Desirable

  • Full UK driving licence

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Meadowside Medical Centre

  Address

  Meadowside Medical Centre

  Mountbatten Way

  Congleton

  Cheshire

  CW12 1DY

  
  

  Employer's website

  https://www.meadowsidemedicalcentre.nhs.uk (Opens in a new tab)

  Employer details

  Employer name

  Meadowside Medical Centre

  Address

  Meadowside Medical Centre

  Mountbatten Way

  Congleton

  Cheshire

  CW12 1DY

  
  

  Employer's website

  https://www.meadowsidemedicalcentre.nhs.uk (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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