• Job Description

  Req#: M0038-24-0834?language=en&page=733&sort=publicationDateDesc

  Job summary

  Knebworth and Marymead Medical Practice is looking to appoint an experienced practice manager to lead our organisation, on a full-time basis for 37.5 hours per week, with some flexibility.

  If you are an experienced practicemanager looking for a new challenge, or an experienced manager from another sector with transferable skills, we would welcome your application.

  Main duties of the job

  • The overall responsibility for the day-to-day running of the surgery;
  • Leading the primary care services, to ensure that the practice meets regulatory and contractual standards whilst remaining financially viable;
  • Providing solid leadership, based on a sound knowledge of business management, finance, planning and human resource management, including recruitment;
  • Meeting the reporting requirements of the partnership and complying with local and national KPIs and contracts;
  • Co-ordinating and leading the operational delivery of the services in the practice, engaging with staff, patients and local commissioners;
  • Co-ordinating and leading the operational delivery of the services in the practice, engaging with staff, patients and local commissioners;
  • Taking responsibility for security, repairs, insurance and maintenance of the premises, services and equipment;
  • Ensuring that the practice complies with all aspects of Health & Safety at Work legislation;
  • Managing all income, expenditure and accounts, as well as preparing financial reports for the partners;
  • Handling patient enquiries and suggestions, including oversight of the practice-based complaints procedure in conjunction with the relevant partner;
  • Being involved in managing the computer system, including organising any maintenance and advances to the system;
  • Preparing practice business plans and annual reports, as directed by the partners.

  Please see the attached job description for further details.

  About us

  Join us at Knebworth and Marymead Surgery, a respected training practice committed to excellence in patient care and professional development.

  Located primarily in Knebworth, our practice serves a patient population of 13,500 across two sites. We pride ourselves on being a training practice, welcoming medical and nursing students, and offering a supportive and collaborative environment. We are also veteran-friendly and provide care for three nursing homes.

  Why work for us?

  • Innovative Care: We embrace forward-thinking approaches to enhance patient services and ensure high-quality care.
  • Supportive Team: Our multi-disciplinary team includes GPs, Practice Nurses, and other healthcare professionals working together to deliver exceptional service.
  • Professional Growth: As a training practice, we are dedicated to continuous learning and development.
  • Community Impact: Our commitment to veteran care and nursing home services highlights our dedication to making a difference.

  If you are ready to lead our practice to new heights and make a real impact on patient care, we would love to hear from you.

  For an informal chat, please contact Mike or Alex on knebworth.manager@nhs.net to find out more about the role.

  Date posted

  21 July 2024

  Pay scheme

  Other

  Salary

  Depending on experience competitive

  Contract

  Permanent

  Working pattern

  Full-time

  Reference number

  7841

  Job locations

  7 St Martins Road

  Knebworth

  Hertfordshire

  SG3 6ER

  
  

  Job description

  Job responsibilities

  If you would like to find out more information about this role, please see the attached job specification.

  Job description

  Job responsibilities

  If you would like to find out more information about this role, please see the attached job specification.

  Person Specification

  Qualifications

  Essential

  • Educated to degree level in healthcare or business
  • Good standard of general education with excellent literacy and numeracy skills
  • Leadership and/or Management qualification
  • Valid driving licence

  Experience

  Essential

  • Detailed and up-to-date knowledge of employment legislation, as well as experience in managing a diverse workforce;
  • Strong skills and experience in HR, premises management, IT and complaint handling;
  • Prior experience of leadership and personnel management, ideally within a healthcare setting;
  • Experience in financial management;
  • Ability to deliver a vision, with a willingness and the drive to adapt to NHS targets and business planning, whilst keeping abreast of legislative and contractual changes;
  • Self-motivated, with a forward-thinking, solution-focused approach;
  • The ability to develop, implement and embed policies, procedures and guidelines;
  • Experience of working in an ever-evolving environment, with an ability to cope with regular change;
  • Excellent organisational, management and planning skills, IT skills and communication skills;
  • Ability to implement and manage change effectively;
  • Ability to identify training and development needs in self and other as well as experience of appraising staff.

  Person Specification

  Qualifications

  Essential

  • Educated to degree level in healthcare or business
  • Good standard of general education with excellent literacy and numeracy skills
  • Leadership and/or Management qualification
  • Valid driving licence

  Experience

  Essential

  • Detailed and up-to-date knowledge of employment legislation, as well as experience in managing a diverse workforce;
  • Strong skills and experience in HR, premises management, IT and complaint handling;
  • Prior experience of leadership and personnel management, ideally within a healthcare setting;
  • Experience in financial management;
  • Ability to deliver a vision, with a willingness and the drive to adapt to NHS targets and business planning, whilst keeping abreast of legislative and contractual changes;
  • Self-motivated, with a forward-thinking, solution-focused approach;
  • The ability to develop, implement and embed policies, procedures and guidelines;
  • Experience of working in an ever-evolving environment, with an ability to cope with regular change;
  • Excellent organisational, management and planning skills, IT skills and communication skills;
  • Ability to implement and manage change effectively;
  • Ability to identify training and development needs in self and other as well as experience of appraising staff.

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Primary Care Careers

  Address

  7 St Martins Road

  Knebworth

  Hertfordshire

  SG3 6ER

  
  

  Employer's website

  https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Primary Care Careers

  Address

  7 St Martins Road

  Knebworth

  Hertfordshire

  SG3 6ER

  
  

  Employer's website

  https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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