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Job Description
- Req#: A3278-25-0003?language=en&page=17&sort=publicationDateDesc
- Experience of managing multidisciplinary teams, with some knowledge of employment law & health & safety regulations.
- Experience of performance management including appraisals, staff development and disciplinary procedures
- Experience of successfully developing and implementing projects
- Experience of HR processes, workforce planning and development
- Financial management experience and knowledge of accounting.
- Experience of working with members of the public.
- Proficiency in Microsoft packages, including Excel, outlook and word.
- Excellent communication (oral and written) and inter personal skills
- Ability to comply with confidential arrangements
- A considered approach with a diplomatic personality when required
- NHS/primary care general practice experience
- Experience of SystmOne
- Experience of Patch's
- Experience of PCN's and how they work
- Educated to A level standard
- Management qualification
- Educated to degree level
- Experience of managing multidisciplinary teams, with some knowledge of employment law & health & safety regulations.
- Experience of performance management including appraisals, staff development and disciplinary procedures
- Experience of successfully developing and implementing projects
- Experience of HR processes, workforce planning and development
- Financial management experience and knowledge of accounting.
- Experience of working with members of the public.
- Proficiency in Microsoft packages, including Excel, outlook and word.
- Excellent communication (oral and written) and inter personal skills
- Ability to comply with confidential arrangements
- A considered approach with a diplomatic personality when required
- NHS/primary care general practice experience
- Experience of SystmOne
- Experience of Patch's
- Experience of PCN's and how they work
- Educated to A level standard
- Management qualification
- Educated to degree level
Job summary
Are you looking for a role with a well-established practice, working in a positive, friendly environment with a group of supportive partners?
Our Practice Manager is retiring after 16 years at the practice and we are looking for an accomplished, motivated manager with excellent interpersonal and leadership skills to join us.
Providing care to 15,800 patients with four GP Partners, we have an excellent and well-motivated practice team. An Assistant Practice Manager, IT Manager and Patient Services Manager support this role.
We are a premises-owning, four-Partner, training practice with a growing list size, currently around 15,850. We have seven Salaried GP's, two Advanced Care Practitioners, three Practice Nurses, one Nursing Associate and five Healthcare Assistants providing clinical support, and a strong close-knit administrative team.
We have a strong reputation as a teaching and training Practice. We share our passion for Primary Care through providing placements for sixth form students, teaching all years of medical/nursing students, allied health professionals and GP Registrars.
Ideally, we are looking for full-time hours but will consider part-time for a minimum of 30 hours over 4 days.
Although experience of working in general practice is ideal, we welcome applications from candidates who possess the skills and attributes we are looking for, along with experience of running a small to medium business in a complex and fast-moving environment.
Main duties of the job
Provide leadership and management of the staff and the business to enable the practice to meet the mutually agreed aims and objectives of the Partners, within a profitable, efficient, safe and effective working environment.
Responsible for the finances of the practice
Overall responsibility for all aspects of HR
Keep abreast of new technology and ensure existing IT si used to its full potential
Ensure that the practice complies with NHS contractual obligations in relation to patient care
Oversee and maintain compliance with CQC regulations and ensure that the prcatice meests the essential standards and is inspection ready.
About us
We are currently a 11-doctor GMS training practice operating from Lingwell Croft Surgery on Shelldrake Drive, at Middleton, Leeds. There are four GP partners and six salaried GPs.
Providing care to 15,800 patients with four GP Partners, we have an excellent and well-motivated practice team. An Assistant Practice Manager, IT Manager and Patient Services Manager support this role.
We are a stable partnership, working closely with the Practice Manager in day-to-day communications, monthly management meetings, and business planning meetings, in which the postholder will have a key role.
The successful candidate will have a positive and approachable manner and excellent communication and organisation skills. They will have a business management background and experience of developing services, managing change, managing teams, financial management and regulatory compliance.
Details
Date posted
29 May 2025
Pay scheme
Other
Salary
£48,000 to £58,000 a year
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
A3278-25-0003
Job locations
16 Shelldrake Drive
Middleton
Leeds
West Yorkshire
LS10 3NB
Job descriptionJob description
Job responsibilities
Job Summary
Provide leadership and management of the staff and the business to enable the practice to meet the mutually agreed aims and objectives of the Partners, within a profitable, efficient, safe and effective working environment.
The post holder will
Keep abreast of current affairs and identify potential opportunities and threats.
Contribute to practice strategy; formulate objectives and research and develop ideas for future practice development
Monitor and evaluate performance of the practice team against objectives; identify and manage change
Develop and maintain effective communication both within the practice and with relevant outside agencies
Independently and collaboratively project manage new and developing service change within the practices/primary care network (PCN)
Ensure the practice meets CQC standards
Finance
Responsible for the finances of the practice
Ensure the organisational requirements of the practice contracts with NHSE are fully met and complied with
Support the Partners to develop and implement processes to achieve clinical targets of QOF and enhanced services.
Directly contribute to profit improvement by exploring areas for increasing income and reducing costs.
Develop and control practice budgets and financial systems.
Prepare financial budgets and cash-flow forecasts.
Liaise with the accountant, bank, and business insurance companies as appropriate or as directed by the Partners.
Oversee the administration of the NHS Pension and Stakeholder Pension Schemes
Liaise with the ICB and payment agencies regarding queries with payments relating to the contract, e.g. enhanced services.
Manage the Partners drawings in consultation with the accountant.
Strategic Planning
Working with the Partners to.
Keep abreast of current affairs and identify potential opportunities and threats.
Assess and evaluate accommodation requirements and manage development and expansion opportunities if appropriate.
Implement and update the Practice Development Plan, overseeing the implementation of the aims and objectives.
Assist the practice in the wider community and with forging links with other local practices, education bodies, the LMC and relevant agencies and in particular working collaboratively within the PCN.
Formulate objectives and research and develop ideas for future practice development.
To represent the practice at PCN, federation and ICB meetings
To make recommendations to the Partners for practice development about enhancing patient services and potential sources of income
Lead and coordinate projects within the practice.
Human Resources
Overall responsibility for all aspects of HR
Recruitment and selection of staff working, including contracts of employment and job descriptions.
Employment Law compliance for the disciplinary and dismissal process and after discussion with the partners take any legal advice necessary.
Awareness of current employment legislation
Development and maintenance of good employee/employer relationships
Ensuring that members of the existing staff team are aware of any changes that occur in the practice.
To maintain good communication at all times with the practice team
To oversee rotas which allow good staff cover at all times as well as giving the flexibility required at short notice to cover for illness, etc.
Workforce planning to ensure a good skill mix with staff having the appropriate level of training to enable them to carry out their individual roles and responsibilities effectively
To implement pay rises/scales and increments at the appropriate time.
Responsibility for appropriate paperwork for doctors/staff DBS (Disclosure and Barring Service) checks
To meet with PCN and attached staff as and when necessary and arrange/attend regular meetings with partners to discuss all issues around patient care.
To ensure that suitable facilities are available to enable all staff to work within the practice.
Be responsible for the health and safety policy and its implementation.
Facilitate the development of a multi-disciplinary effective primary health care team.
Information Technology
Ensure the update of appropriate information governance systems.
Ensure all Practice IT and telephone systems are functioning effectively.
Ensure the IG and DSP toolkit requirements are met.
Keep abreast of new technology and ensure existing IT is used to its full potential.
Patient Services
Ensure that the Practice complies with NHS contractual obligations in relation to patient care.
Maintain registration policies and monitor patient turnover and capitation.
Oversee and manage effective appointment systems.
Routinely monitor and assess practice performance against patient access and demand targets.
Premises and Equipment
Manage all aspects of the related practice premises.
Represent the practice to negotiate leasing contracts and their renewals.
Liaise with NHSE in notional rent review and challenge if appropriate.
Be responsible for planning and premises expansion projects.
CQC/Compliance
Oversee and maintain compliance with CQC regulations and ensure that the practice meets the essential standards and is inspection ready.
Ensure the practice maintains compliance with its NHSE contractual obligations.
Job responsibilities
Job Summary
Provide leadership and management of the staff and the business to enable the practice to meet the mutually agreed aims and objectives of the Partners, within a profitable, efficient, safe and effective working environment.
The post holder will
Keep abreast of current affairs and identify potential opportunities and threats.
Contribute to practice strategy; formulate objectives and research and develop ideas for future practice development
Monitor and evaluate performance of the practice team against objectives; identify and manage change
Develop and maintain effective communication both within the practice and with relevant outside agencies
Independently and collaboratively project manage new and developing service change within the practices/primary care network (PCN)
Ensure the practice meets CQC standards
Finance
Responsible for the finances of the practice
Ensure the organisational requirements of the practice contracts with NHSE are fully met and complied with
Support the Partners to develop and implement processes to achieve clinical targets of QOF and enhanced services.
Directly contribute to profit improvement by exploring areas for increasing income and reducing costs.
Develop and control practice budgets and financial systems.
Prepare financial budgets and cash-flow forecasts.
Liaise with the accountant, bank, and business insurance companies as appropriate or as directed by the Partners.
Oversee the administration of the NHS Pension and Stakeholder Pension Schemes
Liaise with the ICB and payment agencies regarding queries with payments relating to the contract, e.g. enhanced services.
Manage the Partners drawings in consultation with the accountant.
Strategic Planning
Working with the Partners to.
Keep abreast of current affairs and identify potential opportunities and threats.
Assess and evaluate accommodation requirements and manage development and expansion opportunities if appropriate.
Implement and update the Practice Development Plan, overseeing the implementation of the aims and objectives.
Assist the practice in the wider community and with forging links with other local practices, education bodies, the LMC and relevant agencies and in particular working collaboratively within the PCN.
Formulate objectives and research and develop ideas for future practice development.
To represent the practice at PCN, federation and ICB meetings
To make recommendations to the Partners for practice development about enhancing patient services and potential sources of income
Lead and coordinate projects within the practice.
Human Resources
Overall responsibility for all aspects of HR
Recruitment and selection of staff working, including contracts of employment and job descriptions.
Employment Law compliance for the disciplinary and dismissal process and after discussion with the partners take any legal advice necessary.
Awareness of current employment legislation
Development and maintenance of good employee/employer relationships
Ensuring that members of the existing staff team are aware of any changes that occur in the practice.
To maintain good communication at all times with the practice team
To oversee rotas which allow good staff cover at all times as well as giving the flexibility required at short notice to cover for illness, etc.
Workforce planning to ensure a good skill mix with staff having the appropriate level of training to enable them to carry out their individual roles and responsibilities effectively
To implement pay rises/scales and increments at the appropriate time.
Responsibility for appropriate paperwork for doctors/staff DBS (Disclosure and Barring Service) checks
To meet with PCN and attached staff as and when necessary and arrange/attend regular meetings with partners to discuss all issues around patient care.
To ensure that suitable facilities are available to enable all staff to work within the practice.
Be responsible for the health and safety policy and its implementation.
Facilitate the development of a multi-disciplinary effective primary health care team.
Information Technology
Ensure the update of appropriate information governance systems.
Ensure all Practice IT and telephone systems are functioning effectively.
Ensure the IG and DSP toolkit requirements are met.
Keep abreast of new technology and ensure existing IT is used to its full potential.
Patient Services
Ensure that the Practice complies with NHS contractual obligations in relation to patient care.
Maintain registration policies and monitor patient turnover and capitation.
Oversee and manage effective appointment systems.
Routinely monitor and assess practice performance against patient access and demand targets.
Premises and Equipment
Manage all aspects of the related practice premises.
Represent the practice to negotiate leasing contracts and their renewals.
Liaise with NHSE in notional rent review and challenge if appropriate.
Be responsible for planning and premises expansion projects.
CQC/Compliance
Oversee and maintain compliance with CQC regulations and ensure that the practice meets the essential standards and is inspection ready.
Ensure the practice maintains compliance with its NHSE contractual obligations.
Person SpecificationPerson Specification
Experience
Essential
Desirable
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Qualifications
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Lingwell Croft Surgery
Address
16 Shelldrake Drive
Middleton
Leeds
West Yorkshire
LS10 3NB
Employer's website
Employer details
Employer name
Lingwell Croft Surgery
Address
16 Shelldrake Drive
Middleton
Leeds
West Yorkshire
LS10 3NB
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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