NHS

Practice Manager


Pay35k - 50k / year
LocationNorthampton/England
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: A5509-25-0000?language=en&page=994&sort=publicationDateDesc

      Job summary

      We are seeking a highly motivated and experienced GP Practice Manager to oversee the daily operations of our busy Favell Plus GP Surgery. The successful candidate will be responsible for ensuring the smooth running of the practice, managing staff, overseeing finances, and ensuring high-quality patient care.

      Main duties of the job

      Operational Management: Oversee the daily running of the practice, ensuring efficiency and compliance with NHS regulations and CQC standards.

      Financial Management- Manage practice finances, including budgets, payroll, and NHS claims, ensuring financial sustainability.

      HR & Staffing: Recruit, train, and manage practice staff, ensuring a supportive and efficient working environment.

      Patient Services- Maintain high standards of patient care and satisfaction, handling complaints and feedback professionally.

      Regulatory Compliance- Ensure compliance with NHS policies, CQC requirements, GDPR, and health and safety regulations.

      IT & Systems Management- Oversee practice IT systems, ensuring security and efficiency in patient records and appointment systems.

      Strategic Development- Identify opportunities for service improvement, innovation, and business development in line with NHS and local healthcare objectives.

      About us

      The practice is situated within the Weston Favell Primary Care Centre in the Eastern District of Northampton. The centre offers a wide range of additional services such as physiotherapy, podiatry, leg ulcer clinic, midwifery, phlebotomy (taking blood) and dental services.

      Our teamis dedicated to provide high standards of continued healthcare needs and thrive to approach your care with professionalism, discretion and friendliness. You can count on a warm welcome from everyone involved here at the practice.

      Date posted

      11 April 2025

      Pay scheme

      Other

      Salary

      £35,000 to £50,000 a year

      Contract

      Permanent

      Working pattern

      Full-time

      Reference number

      A5509-25-0000

      Job locations

      Billing Brook Road

      Weston Favell

      Northampton

      Northamptonshire

      NN3 8DW


      Job description

      Job responsibilities

      Operational Management- Oversee the daily running of the practice, ensuring efficiency and compliance with NHS regulations and CQC standards.

      Financial Management- Manage practice finances, including budgets, payroll, and NHS claims, ensuring financial sustainability.

      HR & Staffing- Recruit, train, and manage practice staff, ensuring a supportive and efficient working environment.

      Patient Services- Maintain high standards of patient care and satisfaction, handling complaints and feedback professionally.

      Regulatory Compliance- Ensure compliance with NHS policies, CQC requirements, GDPR, and health and safety regulations.

      IT & Systems Management- Oversee practice IT systems, ensuring security and efficiency in patient records and appointment systems.

      Strategic Development- Identify opportunities for service improvement, innovation, and business development in line with NHS and local healthcare objectives.

      Job description

      Job responsibilities

      Operational Management- Oversee the daily running of the practice, ensuring efficiency and compliance with NHS regulations and CQC standards.

      Financial Management- Manage practice finances, including budgets, payroll, and NHS claims, ensuring financial sustainability.

      HR & Staffing- Recruit, train, and manage practice staff, ensuring a supportive and efficient working environment.

      Patient Services- Maintain high standards of patient care and satisfaction, handling complaints and feedback professionally.

      Regulatory Compliance- Ensure compliance with NHS policies, CQC requirements, GDPR, and health and safety regulations.

      IT & Systems Management- Oversee practice IT systems, ensuring security and efficiency in patient records and appointment systems.

      Strategic Development- Identify opportunities for service improvement, innovation, and business development in line with NHS and local healthcare objectives.

      Person Specification

      Qualifications

      Essential

      • Previous experience in a GP practice, healthcare setting, or NHS management role.
      • Strong leadership and organisational skills with the ability to multitask and problem-solve.
      • Knowledge of NHS contracts, CQC requirements, and GP practice operations.
      • Experience in financial management, HR, and compliance.
      • Excellent interpersonal and communication skills.
      • Proficiency in practice management software (e.g, SystmOne) is desirable.

      Desirable

      • A degree or diploma in Healthcare Management, Business administration, or a related field.
      • Experience working within Primary Care Networks (PCNs).
      • Understanding of Quality and Outcomes Framework (QOF) and Enhanced Services.
      Person Specification

      Qualifications

      Essential

      • Previous experience in a GP practice, healthcare setting, or NHS management role.
      • Strong leadership and organisational skills with the ability to multitask and problem-solve.
      • Knowledge of NHS contracts, CQC requirements, and GP practice operations.
      • Experience in financial management, HR, and compliance.
      • Excellent interpersonal and communication skills.
      • Proficiency in practice management software (e.g, SystmOne) is desirable.

      Desirable

      • A degree or diploma in Healthcare Management, Business administration, or a related field.
      • Experience working within Primary Care Networks (PCNs).
      • Understanding of Quality and Outcomes Framework (QOF) and Enhanced Services.

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Employer details

      Employer name

      Weston Favell Primary Care Centre - Favell Plus GP Surgery

      Address

      Billing Brook Road

      Weston Favell

      Northampton

      Northamptonshire

      NN3 8DW


      Employer's website

      https://www.westonfavellsurgery.nhs.uk/ (Opens in a new tab)

      Employer details

      Employer name

      Weston Favell Primary Care Centre - Favell Plus GP Surgery

      Address

      Billing Brook Road

      Weston Favell

      Northampton

      Northamptonshire

      NN3 8DW


      Employer's website

      https://www.westonfavellsurgery.nhs.uk/ (Opens in a new tab)

  • About the company

      National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.