• Job Description

  Req#: A2252-25-0001?language=en&page=141&sort=publicationDateDesc

  Job summary

  Parkside Family Practice is looking to recruite a Practice Manager with excellent interpersonal skills and deal with the day to day running of a busy surgery with over 17,000 patients and 50 staff. You will need to ensure that contractual key performance indicators are met, actively seek developement opportunities and ensure services run smoothly and effectively to offer the highest quality of appropriate care to patients consistent with available resources and maintain our Patient First approach at all times.

  Main duties of the job

  You will be responsible for over seeing the smooth running of our clinical team which includes Partners, Salaried GP's, Nursing team liaising with their Manager. We have a Paramedic, Physicians Associate, a Pharmacy team, Physiotherapist. There are also a large Administration and Reception team and you will be working with their Managers to ensure the smooth running of the practice including the financial resposibilities that comes with the role.

  The Practice Manager is also responsible for ensuring all CQC regulation requirements are maintained and ensure the premesis are properly maintained and adequate fire prevention and security systems are in place.

  About us

  Parkside Family Practice is a local, friendly surgery that is well know in the community and we are based at two sites. We are totally commited to giving our patients the best care possible and we encourage strong links with our local Primary Care Network, LMC and also our Patient Participation group holding regular meetings with them.

  Details

  Date posted

  07 May 2025

  Pay scheme

  Very senior manager (VSM)

  Salary

  £45,000 to £60,000 a year

  Contract

  Permanent

  Working pattern

  Full-time, Flexible working

  Reference number

  A2252-25-0001

  Job locations

  224 Wokingham Road

  Reading

  RG6 1JS

  
  

  Parkside Family Practice

  6 Headley Road

  Woodley

  Reading

  RG5 4JA

  
  

  Job description

  Job responsibilities

  Practice Manager - Parkside Family Practice

  Position: Full time Permanent

  Hours of work: Full time hours

  Parkside Practice is a modern general practice of 17,000 patients being served from 2 sites in Woodley and Earley. We have 3 Partners along with a will established team of clinical and administrative staff. We area training practice supporting regular trainee placements. We have strong links to our Primary Care Network, LMC and our PPG groups.

  We are looking for a Practice Manager with excellent interpersonal and leadership skills, who is team focused, compassionate and will foster excellent team working and share our values and ethos.

  The successful candidate will be able to demonstrate clear leadership and operational management skills including strategic planning and a high-level of finance experience. They must be proactive and well organised, possess a passion for delivering a high standard of patient care and be self-motivated and disciplined with the ability to take ownership of whatever circumstances may arise during the daily running of the Practice.

  Objectives/Main duties

  Strategic Development

  Promote the expansion of service provision and the development of new initiatives to address current and changing needs.

  Actively seek development opportunities

  Ensure that contractual key performance indicators are achieved.

  Ensure all data requirements are met, and the effective performance management arrangements are in place.

  Provide performance reports to the partnership and proactively manage mitigation plans.

  Operational Delivery

  Over see all the financial day to day aspect of the working supporting the Finance Manager.

  Ensure that services are developed and in accordance with the national guidance such as produced by nice keeping abreast of quality assurance and changes in legislation requirements.

  Ensure that services run efficiently and effectively and offer highest quality of appropriate care for patients consistent with available resources.

  Ensure that services are promoted and marketed effectively.

  Ensure CQC registration is up to date and requirements maintained.

  Convene meetings prepare agendas and ensure distribution of minutes as necessary.

  Develop protocols and procedures reviewing and updating as required.

  Ensure services premises are properly maintained and cleaned and the adequate fire prevention and security systems are in place.

  Team Management

  Provide line management and leadership to achieve contract two obligations.

  Oversee the management of all staff.

  Ensure that individual performance targets are set for staff progress is monitored and improvement plans implemented when required.

  Ensure the safety of all staff by implementing risk assessments and monitoring health and safety procedures across the service.

  Oversee the recruitment and retention of staff ensuring legislation and qualification requirements are met in the Asian with HR admin and show all members of staff are legally and gainfully employed ensuring accurate records are including leave training data appraisals and up-to-date job descriptions are maintained.

  Evaluate organising overseas staff induction and training ensuring that all staff are trained to fulfil their roles.

  Ensure staff complete mandatory training.

  Support a mentor staff both as individuals and as team members.

  Keep up to date with changes in employment legislation.

  Communication and Engagement

  Develop an effective communication strategy to include both internal and external stakeholders.

  Adapt communication stars as appropriate ensuring that constructive positive and supportive relationships are maintained with all internal and external stakeholders ensure appropriate schedules of meetings and newsletters to communicate and consult with staff and patients and other stakeholders represent the practise and engage with:

  The Primary Care Network

  The Integrated Care Board

  External organisations such as Local Medical Council

  Oversee patient engagement and the participation group and patient leaflets website etc.

  Patient Services

  Oversee and develop an effective appointment system.

  Oversee team timetables rotas and holiday cover to ensure adequate cover.

  Develop and maintain effective patient feedback systems and share learning.

  Develop and maintain an effective significant event reporting system and share learning.

  Ensure that data security and Information Governance toolkit is completed annually, and its requirements adhered to.

  NON GMS Services

  Ensure involvement and appropriate procurement opportunities.

  Complete necessary documentation for bid opportunities

  Negotiate contract changes ensuring that they remain in favour of the practice capability to deliver both financially and operationally.

  Oversee reporting requirements.

  Ensure the practice population can access services appropriate to their needs through service development.

  Person Specification

  Essential

  Educated to degree level of education, Business Management or financial qualification.

  Experience of Management and Leadership skills & the ability to work under pressure.

  Evidence of continuing professional development

  Problem solving skills

  Proven history of working on a variety of IT systems Including Microsoft Packages

  A Full Clean Driving License

  Desirable

  Experience of strategic business planning

  Experience of working in the NHS

  Experience of working in the General Practice

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  • CONFIDENTIALITY
  • During the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect this and act appropriatley.
  • In the performance of the duties outlined in the job description , the post holder may have access to confidential information relating to patients, their carers, practice staff and other healthcare workers. They may also have access to informaqtion relating to the practice as a business organnisation. All such information from any source is to be regarded as strictly confidential.
  • The post holder will implement and lead on the full range of promotion and management of their own and others' health, safety and security as defined in the practice Health and Safety policy, the Infection Control policy and published precedures.

  Job description

  Job responsibilities

  Practice Manager - Parkside Family Practice

  Position: Full time Permanent

  Hours of work: Full time hours

  Parkside Practice is a modern general practice of 17,000 patients being served from 2 sites in Woodley and Earley. We have 3 Partners along with a will established team of clinical and administrative staff. We area training practice supporting regular trainee placements. We have strong links to our Primary Care Network, LMC and our PPG groups.

  We are looking for a Practice Manager with excellent interpersonal and leadership skills, who is team focused, compassionate and will foster excellent team working and share our values and ethos.

  The successful candidate will be able to demonstrate clear leadership and operational management skills including strategic planning and a high-level of finance experience. They must be proactive and well organised, possess a passion for delivering a high standard of patient care and be self-motivated and disciplined with the ability to take ownership of whatever circumstances may arise during the daily running of the Practice.

  Objectives/Main duties

  Strategic Development

  Promote the expansion of service provision and the development of new initiatives to address current and changing needs.

  Actively seek development opportunities

  Ensure that contractual key performance indicators are achieved.

  Ensure all data requirements are met, and the effective performance management arrangements are in place.

  Provide performance reports to the partnership and proactively manage mitigation plans.

  Operational Delivery

  Over see all the financial day to day aspect of the working supporting the Finance Manager.

  Ensure that services are developed and in accordance with the national guidance such as produced by nice keeping abreast of quality assurance and changes in legislation requirements.

  Ensure that services run efficiently and effectively and offer highest quality of appropriate care for patients consistent with available resources.

  Ensure that services are promoted and marketed effectively.

  Ensure CQC registration is up to date and requirements maintained.

  Convene meetings prepare agendas and ensure distribution of minutes as necessary.

  Develop protocols and procedures reviewing and updating as required.

  Ensure services premises are properly maintained and cleaned and the adequate fire prevention and security systems are in place.

  Team Management

  Provide line management and leadership to achieve contract two obligations.

  Oversee the management of all staff.

  Ensure that individual performance targets are set for staff progress is monitored and improvement plans implemented when required.

  Ensure the safety of all staff by implementing risk assessments and monitoring health and safety procedures across the service.

  Oversee the recruitment and retention of staff ensuring legislation and qualification requirements are met in the Asian with HR admin and show all members of staff are legally and gainfully employed ensuring accurate records are including leave training data appraisals and up-to-date job descriptions are maintained.

  Evaluate organising overseas staff induction and training ensuring that all staff are trained to fulfil their roles.

  Ensure staff complete mandatory training.

  Support a mentor staff both as individuals and as team members.

  Keep up to date with changes in employment legislation.

  Communication and Engagement

  Develop an effective communication strategy to include both internal and external stakeholders.

  Adapt communication stars as appropriate ensuring that constructive positive and supportive relationships are maintained with all internal and external stakeholders ensure appropriate schedules of meetings and newsletters to communicate and consult with staff and patients and other stakeholders represent the practise and engage with:

  The Primary Care Network

  The Integrated Care Board

  External organisations such as Local Medical Council

  Oversee patient engagement and the participation group and patient leaflets website etc.

  Patient Services

  Oversee and develop an effective appointment system.

  Oversee team timetables rotas and holiday cover to ensure adequate cover.

  Develop and maintain effective patient feedback systems and share learning.

  Develop and maintain an effective significant event reporting system and share learning.

  Ensure that data security and Information Governance toolkit is completed annually, and its requirements adhered to.

  NON GMS Services

  Ensure involvement and appropriate procurement opportunities.

  Complete necessary documentation for bid opportunities

  Negotiate contract changes ensuring that they remain in favour of the practice capability to deliver both financially and operationally.

  Oversee reporting requirements.

  Ensure the practice population can access services appropriate to their needs through service development.

  Person Specification

  Essential

  Educated to degree level of education, Business Management or financial qualification.

  Experience of Management and Leadership skills & the ability to work under pressure.

  Evidence of continuing professional development

  Problem solving skills

  Proven history of working on a variety of IT systems Including Microsoft Packages

  A Full Clean Driving License

  Desirable

  Experience of strategic business planning

  Experience of working in the NHS

  Experience of working in the General Practice

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  • CONFIDENTIALITY
  • During the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect this and act appropriatley.
  • In the performance of the duties outlined in the job description , the post holder may have access to confidential information relating to patients, their carers, practice staff and other healthcare workers. They may also have access to informaqtion relating to the practice as a business organnisation. All such information from any source is to be regarded as strictly confidential.
  • The post holder will implement and lead on the full range of promotion and management of their own and others' health, safety and security as defined in the practice Health and Safety policy, the Infection Control policy and published precedures.

  Person Specification

  Qualifications

  Essential

  • Educated to degree level of education, Business Management or Financial qualification.
  • Experience of Management and leadership skills and the ability to work under pressure.
  • Evidence of continuing professional developement.
  • Problem solving skills.
  • Proven history of working on a variety of IT systems including Microsoft Packages.
  • A full clean driving license.

  Desirable

  • Experince of strategic business planning.
  • Experience of working in the NHS.
  • Experience of woking in General Practice.

  Person Specification

  Qualifications

  Essential

  • Educated to degree level of education, Business Management or Financial qualification.
  • Experience of Management and leadership skills and the ability to work under pressure.
  • Evidence of continuing professional developement.
  • Problem solving skills.
  • Proven history of working on a variety of IT systems including Microsoft Packages.
  • A full clean driving license.

  Desirable

  • Experince of strategic business planning.
  • Experience of working in the NHS.
  • Experience of woking in General Practice.

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Parkside Family Practice

  Address

  224 Wokingham Road

  Reading

  RG6 1JS

  
  

  Employer's website

  https://www.parksidefamilypractice.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Parkside Family Practice

  Address

  224 Wokingham Road

  Reading

  RG6 1JS

  
  

  Employer's website

  https://www.parksidefamilypractice.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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