• Job Description

  Req#: A4643-25-0010?language=en&page=947&sort=publicationDateDesc

  Job summary

  An exciting opportunity has arisen for a Practice Manager to join our dynamic team at Chapelgreen Practice. We are a well-established, forward thinking, 8 partner practice, in the North of Sheffield, serving 15,000 patients across two sites. We are an enthusiastic training practice and take pride in delivering excellent patient care.

  Main duties of the job

  We are looking for an experienced manager who will work closely with partners to set the strategy for the ongoing successful development of the practice and to ensure the safe, effective, and financially intelligent running of the business with a focus on high quality patient care.

  The successful individual will be responsible for providing collaborative leadership and for managing all aspects of the practice with responsibility for practice finances, HR & management of staff, premises management and operational oversight including Health and Safety, compliance with CQC regulation, management of internal and external stakeholder relationships

  About us

  We are a well-established, forward thinking, 8 partner practice, in the North of Sheffield, serving 15,000 patients across two sites. We are an enthusiastic training practice and take pride in delivering excellent patient care.

  Information about the Practice & Team

  8 GP Partners (including 4 GP Trainers)

  4 Salaried GPs

  6 Practice Nurses, 2 HCAs

  2 Physicians Associate shared with the PCN

  A Clinical Pharmacist Team shared with the PCN

  Well-resourced management & administrative team

  Training posts include GPR, Medical Students, Foundation Doctors, Physicians Associates and Business Admin Apprenticeships.

  SystmOne clinical system

  Details

  Date posted

  24 June 2025

  Pay scheme

  Other

  Salary

  £45,000 to £60,000 a year depending on experience

  Contract

  Permanent

  Working pattern

  Full-time

  Reference number

  A4643-25-0010

  Job locations

  Chapelgreen Practice

  Bevan Way

  Chapeltown

  Sheffield

  S35 1RN

  
  

  High Green Health Centre

  Foster Way

  High Green

  Sheffield

  S35 4NF

  
  

  Job description

  Job responsibilities

  Primary Responsibilities

  The following are the core responsibilities of the practice manager. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels.

  The practice manager is responsible for:

  All non-clinical aspects of Chapelgreen Practice.

  Practice Finance

  • Developing new income streams and minimising expenditure, when possible, without impacting on quality.
  • Managing the financial elements of the practice.
  • Maintaining an effective liaison with the accountant, overseeing practice accounts, ensuring year-end figures are presented.
  • Briefing partners on all financial matters, including forecasting.
  • Managing and processing partners drawings, PAYE and pensions for practice staff
  • Managing the procurement of GP practice equipment, supplies and services within target budgets.

  Practice Operations

  • Reviewing and analysing current practices and working with the sub teams and their leads to improve practices.
  • Ensuring that Chapelgreen Practice is operated with both a patient focussed approach, combined with a commercially savvy overview.
  • The management of the premises, including health and safety aspects such as risk assessments and mandatory training.

  Marketing the practice appropriately

  Supporting the management of the Patient Participation Group.

  Supporting the management of all complaints.

  Primary Care Funding and Contracts

  • Evaluating all changes to the practices regulatory and contractual arrangements and providing summary information and recommendations to the Partners.
  • Tendering for new services and business opportunities.
  • Advising Partners on all aspects of the various contractual arrangements that govern Chapelgreen Practices revenue.
  • Leading and managing any potential GP practice mergers and collaborative initiates.
  • Managing contracts for services.
  • Promoting Chapelgreen Practices clinical and administrative activity that supports achievement of all contractual targets - QOF, IIF and Enhanced services.

  Ensuring that that Chapelgreen Practice complies with the CQC regulations.

  Strategy and Practice Development

  • Developing business plans; leading on business expansion and project management and any other functions deemed necessary by the Partnership to aid business growth.
  • Achieving the long-term strategic objectives in an effective working environment.
  • Developing, implementing, and embedding an efficient business resilience plan.
  • Coordinating the reviewing and updating of all practice policies and procedure
  • Leading change and continuous improvement initiatives; coordinating all projects within the practice
  • Adopting a strategic approach to the management of all patient services matters.
  • Monitoring and evaluating practice performance against targets

  Human Resources

  • Managing the recruitment and retention of staff; develop, implement, and embed an effective succession plan.
  • Developing, implementing, and embedding an effective staff appraisal process.
  • Implementing effective systems for the resolution of disciplinary and grievance issues.
  • Maintaining an effective overview of HR legislation.

  Ensuring all staff have the appropriate level of training to enable them to carry out their individual roles and responsibilities effectively.

  • Developing a system for Partner accountability.

  Secondary Responsibilities

  In addition to the primary responsibilities, the practice manager may be requested to:

  Deputise for the partners at internal and external meetings.

  Act as the primary point of contact for NHS(E), ICB, community services, suppliers and all other external stakeholders.

  Job description

  Job responsibilities

  Primary Responsibilities

  The following are the core responsibilities of the practice manager. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels.

  The practice manager is responsible for:

  All non-clinical aspects of Chapelgreen Practice.

  Practice Finance

  • Developing new income streams and minimising expenditure, when possible, without impacting on quality.
  • Managing the financial elements of the practice.
  • Maintaining an effective liaison with the accountant, overseeing practice accounts, ensuring year-end figures are presented.
  • Briefing partners on all financial matters, including forecasting.
  • Managing and processing partners drawings, PAYE and pensions for practice staff
  • Managing the procurement of GP practice equipment, supplies and services within target budgets.

  Practice Operations

  • Reviewing and analysing current practices and working with the sub teams and their leads to improve practices.
  • Ensuring that Chapelgreen Practice is operated with both a patient focussed approach, combined with a commercially savvy overview.
  • The management of the premises, including health and safety aspects such as risk assessments and mandatory training.

  Marketing the practice appropriately

  Supporting the management of the Patient Participation Group.

  Supporting the management of all complaints.

  Primary Care Funding and Contracts

  • Evaluating all changes to the practices regulatory and contractual arrangements and providing summary information and recommendations to the Partners.
  • Tendering for new services and business opportunities.
  • Advising Partners on all aspects of the various contractual arrangements that govern Chapelgreen Practices revenue.
  • Leading and managing any potential GP practice mergers and collaborative initiates.
  • Managing contracts for services.
  • Promoting Chapelgreen Practices clinical and administrative activity that supports achievement of all contractual targets - QOF, IIF and Enhanced services.

  Ensuring that that Chapelgreen Practice complies with the CQC regulations.

  Strategy and Practice Development

  • Developing business plans; leading on business expansion and project management and any other functions deemed necessary by the Partnership to aid business growth.
  • Achieving the long-term strategic objectives in an effective working environment.
  • Developing, implementing, and embedding an efficient business resilience plan.
  • Coordinating the reviewing and updating of all practice policies and procedure
  • Leading change and continuous improvement initiatives; coordinating all projects within the practice
  • Adopting a strategic approach to the management of all patient services matters.
  • Monitoring and evaluating practice performance against targets

  Human Resources

  • Managing the recruitment and retention of staff; develop, implement, and embed an effective succession plan.
  • Developing, implementing, and embedding an effective staff appraisal process.
  • Implementing effective systems for the resolution of disciplinary and grievance issues.
  • Maintaining an effective overview of HR legislation.

  Ensuring all staff have the appropriate level of training to enable them to carry out their individual roles and responsibilities effectively.

  • Developing a system for Partner accountability.

  Secondary Responsibilities

  In addition to the primary responsibilities, the practice manager may be requested to:

  Deputise for the partners at internal and external meetings.

  Act as the primary point of contact for NHS(E), ICB, community services, suppliers and all other external stakeholders.

  Person Specification

  Experience

  Essential

  • 1. Experience of working with the public
  • 2. Experience of managing accounting procedures including budget and cash flow forecasting
  • 3. Experience of performance management, including appraisal writing, staff development and disciplinary procedures
  • 4. Experience of successfully developing and implementing projects
  • 5. Experience of workforce planning, forecasting and development
  • 6. Experience of chairing meetings, producing agendas and minutes

  Desirable

  • 1. Experience of working in a health care setting
  • 2. NHS / Primary Care General Practice experience
  • 3. Relevant health and safety experience

  Other

  Essential

  • 1. Flexibility to work outside of core office hours
  • 2. Disclosure Barring Service (DBS) check
  • 3. Always maintains confidentiality
  • 4. Full UK driving licence

  Skills

  Essential

  • 1. Excellent communication skills (written, oral and presenting)
  • 2. Strong IT skills (generic)
  • 3. Excellent leadership skills
  • 4. Ability to prioritise, delegate and work to tight deadlines in a fast-paced environment
  • 5. Effective time management (Planning & Organising)
  • 6. Ability to network and build relationships
  • 7. Proven problem solving & analytical skills
  • 8. Ability to develop, implement and embed policy and procedure
  • 9. Ability to motivate and train staff

  Desirable

  • 1. Ability to exploit and negotiate opportunities to enhance service delivery
  • 2. Proficient in the use of System One
  • 3. Competent in the use of accounting software, XERO

  Qualifications

  Essential

  • 1. Good standard of education with excellent literacy and numeracy skills
  • 2. Leadership and / or Management Experience

  Desirable

  • 1. Educated to degree level in Business or Finance
  • 2. AMSPAR Qualification

  Personal Qualities

  Essential

  • 1. Excellent interpersonal skills
  • 2. Ability to use initiative and judgement
  • 3. High levels of integrity and loyalty
  • 4. Sensitive and empathetic in distressing situations
  • 5. Ability to work under pressure
  • 6. Confident, assertive, and resilient
  • 7. Ability to drive and deliver change effectively
  • 8. Ability to motivate teams, enhance morale and maintain a positive working environment, including team building sessions.

  Person Specification

  Experience

  Essential

  • 1. Experience of working with the public
  • 2. Experience of managing accounting procedures including budget and cash flow forecasting
  • 3. Experience of performance management, including appraisal writing, staff development and disciplinary procedures
  • 4. Experience of successfully developing and implementing projects
  • 5. Experience of workforce planning, forecasting and development
  • 6. Experience of chairing meetings, producing agendas and minutes

  Desirable

  • 1. Experience of working in a health care setting
  • 2. NHS / Primary Care General Practice experience
  • 3. Relevant health and safety experience

  Other

  Essential

  • 1. Flexibility to work outside of core office hours
  • 2. Disclosure Barring Service (DBS) check
  • 3. Always maintains confidentiality
  • 4. Full UK driving licence

  Skills

  Essential

  • 1. Excellent communication skills (written, oral and presenting)
  • 2. Strong IT skills (generic)
  • 3. Excellent leadership skills
  • 4. Ability to prioritise, delegate and work to tight deadlines in a fast-paced environment
  • 5. Effective time management (Planning & Organising)
  • 6. Ability to network and build relationships
  • 7. Proven problem solving & analytical skills
  • 8. Ability to develop, implement and embed policy and procedure
  • 9. Ability to motivate and train staff

  Desirable

  • 1. Ability to exploit and negotiate opportunities to enhance service delivery
  • 2. Proficient in the use of System One
  • 3. Competent in the use of accounting software, XERO

  Qualifications

  Essential

  • 1. Good standard of education with excellent literacy and numeracy skills
  • 2. Leadership and / or Management Experience

  Desirable

  • 1. Educated to degree level in Business or Finance
  • 2. AMSPAR Qualification

  Personal Qualities

  Essential

  • 1. Excellent interpersonal skills
  • 2. Ability to use initiative and judgement
  • 3. High levels of integrity and loyalty
  • 4. Sensitive and empathetic in distressing situations
  • 5. Ability to work under pressure
  • 6. Confident, assertive, and resilient
  • 7. Ability to drive and deliver change effectively
  • 8. Ability to motivate teams, enhance morale and maintain a positive working environment, including team building sessions.

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Chapelgreen Practice

  Address

  Chapelgreen Practice

  Bevan Way

  Chapeltown

  Sheffield

  S35 1RN

  
  

  Employer's website

  https://www.chapelgreenpractice.co.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Chapelgreen Practice

  Address

  Chapelgreen Practice

  Bevan Way

  Chapeltown

  Sheffield

  S35 1RN

  
  

  Employer's website

  https://www.chapelgreenpractice.co.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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