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Job Description
- Req#: A3614-25-0000?language=en&page=689&sort=publicationDateDesc
- Organise patient questionnaires.
- Oversee patient engagement and support the Patient Participation Group, Practice Website, social media and the appropriate marketing of the practice.
- Promote the use of patient online services
- Organise patient questionnaires.
- Oversee patient engagement and support the Patient Participation Group, Practice Website, social media and the appropriate marketing of the practice.
- Promote the use of patient online services
- Proven experience as a Practice Manager in a healthcare setting.
- Strong leadership and team management skills.
- Excellent organizational and multitasking abilities.
- Strong communication and interpersonal skills.
- Proficiency in practice management software and Microsoft Office
- Suite.
- Knowledge of healthcare regulations and compliance requirements
- Proactive and innovative approach to problem-solving.
- High level of integrity and professionalism.
- Ability to work under pressure and meet deadlines.
- Empathetic and patient focused
- Diploma in Practice Management AMSPAR
- Level 7 Award in Strategic Leadership
- Proven experience as a Practice Manager in a healthcare setting.
- Strong leadership and team management skills.
- Excellent organizational and multitasking abilities.
- Strong communication and interpersonal skills.
- Proficiency in practice management software and Microsoft Office
- Suite.
- Knowledge of healthcare regulations and compliance requirements
- Proactive and innovative approach to problem-solving.
- High level of integrity and professionalism.
- Ability to work under pressure and meet deadlines.
- Empathetic and patient focused
- Diploma in Practice Management AMSPAR
- Level 7 Award in Strategic Leadership
Job summary
Job Title: PRACTICE MANAGER
R eports to Business Manager
Responsible to The Partners
Job summary
The Practice Manager will be responsible for the overall Operational management of the surgery, ensuring the efficient, safe, and effective delivery of high-quality patient care. This includes human resources, compliance with NHS and CQC regulations, and operational efficiency. The role requires a proactive and adaptable leader with strong strategic and organisational skills.
Main duties of the job
Key Responsibilities
Work with GP partners and Business Manager to develop and implement the practice's strategic vision.
Identify opportunities for service improvement, business growth, and financial sustainability.
Oversee the day to day running of the practice, ensuring smooth service delivery.
Develop and maintain policies, procedures, and workflows to optimise efficiency.
Manage IT systems and data security, ensuring compliance with GDPR.
Maximise income through the Quality and Outcomes Framework (QOF), enhanced services, and funding opportunities.
Responsibility in relation to all aspects of building maintenance and security, landlords and Estate
Oversee the recruitment, induction, and ongoing management of staff.
Ensure all staff receive appropriate training and development.
Maintain an effective workforce plan to meet service demands.
Ensure compliance with CQC standards and lead on inspections.
Oversee health and safety policies, risk assessments, and infection control measures. Manage complaints, incidents, and patient feedback to improve service quality.
About us
Our growing team is looking for an enthusiastic and dedicated Practice Manager.
We are a friendly well organised, high achieving,forward-thinking Practice that provides a good work life balance.
Practice is situated on the beautiful, semi-rural Hampshire coast, offering excellent local schools and a Waitrose in the local centre.
Date posted
09 April 2025
Pay scheme
Other
Salary
Depending on experience £45,000 - £55,000
Contract
Permanent
Working pattern
Full-time
Reference number
A3614-25-0000
Job locations
Lockswood Surgery
Centre Way
Locks Heath
Southampton
SO31 6DX
Job descriptionJob description
Job responsibilities
Key Responsibilities
Strategic and Business Management
Work with GP partners and Business Manager to develop and implement the practice's strategic vision.
Identify opportunities for service improvement, business growth, and financial sustainability.
Ensure the practice meets its contractual obligations within NHS regulations.
Operational Management
Oversee the day-to-day running of the practice, ensuring smooth service delivery.
Develop and maintain policies, procedures, and workflows to optimise efficiency.
Manage IT systems and data security, ensuring compliance with GDPR.
Ensure patient access and appointment systems meet demand effectively
Maximise income through the Quality and Outcomes Framework (QOF), enhanced services, and funding opportunities.
Responsibility in relation to all aspects of building maintenance and security, landlords and Estates
Human Resources and Staff Management
Oversee the recruitment, induction, and ongoing management of staff.
Ensure all staff receive appropriate training and development.
Implement and manage HR policies, including performance management, appraisals, and disciplinary procedures.
Maintain an effective workforce plan to meet service demands.
Oversee and manage the nursing team
Regulatory Compliance and Governance
Ensure compliance with CQC standards and lead on inspections. Maintain adherence to NHS contractual requirements and employment law.
Oversee health and safety policies, risk assessments, and infection control measures. Manage complaints, incidents, and patient feedback to improve service quality.
Job responsibilities
Key Responsibilities
Strategic and Business Management
Work with GP partners and Business Manager to develop and implement the practice's strategic vision.
Identify opportunities for service improvement, business growth, and financial sustainability.
Ensure the practice meets its contractual obligations within NHS regulations.
Operational Management
Oversee the day-to-day running of the practice, ensuring smooth service delivery.
Develop and maintain policies, procedures, and workflows to optimise efficiency.
Manage IT systems and data security, ensuring compliance with GDPR.
Ensure patient access and appointment systems meet demand effectively
Maximise income through the Quality and Outcomes Framework (QOF), enhanced services, and funding opportunities.
Responsibility in relation to all aspects of building maintenance and security, landlords and Estates
Human Resources and Staff Management
Oversee the recruitment, induction, and ongoing management of staff.
Ensure all staff receive appropriate training and development.
Implement and manage HR policies, including performance management, appraisals, and disciplinary procedures.
Maintain an effective workforce plan to meet service demands.
Oversee and manage the nursing team
Regulatory Compliance and Governance
Ensure compliance with CQC standards and lead on inspections. Maintain adherence to NHS contractual requirements and employment law.
Oversee health and safety policies, risk assessments, and infection control measures. Manage complaints, incidents, and patient feedback to improve service quality.
Person SpecificationPerson Specification
Qualifications
Essential
Desirable
Qualifications
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Lockswood Surgery
Address
Lockswood Surgery
Centre Way
Locks Heath
Southampton
SO31 6DX
Employer's website
Employer details
Employer name
Lockswood Surgery
Address
Lockswood Surgery
Centre Way
Locks Heath
Southampton
SO31 6DX
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.