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Job Description
- Req#: YjQ7CHigQ9AI
Employer Industry: Financial Technology
Why consider this job opportunity:
- Opportunity to work with a leading AI-native revenue platform in the financial technology sector
- Competitive compensation and equity offered
- Up to 100% employer-covered monthly healthcare premium (medical, dental, vision)
- Unlimited PTO, allowing for a healthy work-life balance
- Fully remote position with flexible hours (up to 40 hours per week)
- Chance to enhance skills in data operations and quality assurance in a fast-growing startup environment
What to Expect (Job Responsibilities):
- Assign processing work to team members based on received information from internal stakeholders
- Respond to inquiries from processors and escalate requests as needed
- Conduct quality assurance on Human-In-The-Loop (HITL) processes to ensure data accuracy
- Maintain and enhance HITL accuracy metrics and reporting for stakeholders
- Collaborate with the Processing Team to relay updates and troubleshoot operational issues
What is Required (Qualifications):
- 3-5 years of experience in data operations, quality assurance, HITL workflows, or related roles
- Familiarity with customer service ticketing systems such as Monday.com, Pylon, or Jira
- Understanding of operational metrics, performance tracking, and reporting
- Previous experience working in a cross-functional operations or data-focused team
- Highly detail-oriented, organized, and reliable
How to Stand Out (Preferred Qualifications):
- Experience with Google Sheets, SQL, or BI tools like Looker or Omni
- Background in a startup or fast-paced environment
- Strong communication skills to work effectively with technical and non-technical teams
#FinancialTechnology #RemoteWork #DataOperations #QualityAssurance #CareerOpportunity
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