PowerSecure
Product Support Specialist (Phone Support / Power Generator / Switchgear / PLC Controllers)
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Job Description
- Req#: PRODU003100
Employer Industry: Energy Solutions
Why consider this job opportunity:
- Competitive pay with a comprehensive benefits package including medical, dental, vision, and life insurance
- Opportunity for career advancement and growth within the organization
- Flexible spending accounts and health savings accounts available
- Generous vacation, company holidays, and paid time off (PTO) for personal and sick days
- Tuition reimbursement to support further education and skill development
- Chance to work with innovative energy solutions in a remote office environment
What to Expect (Job Responsibilities):
- Provide engineering technical support for PowerSecure MicroGrid equipment including switchgear and generators
- Serve as a liaison to engineering groups for field troubleshooting, start-up, and commissioning issues
- Communicate open action items and assist in the development of engineering change notices and technical troubleshooting guidelines
- Troubleshoot complex projects and provide technical assistance for PowerGen and switchgear products
- Ensure customer satisfaction by escalating issues that threaten project quality or schedules
What is Required (Qualifications):
- 6+ years of commercial/industrial experience with generators, ATS/switchgear, and paralleling control systems
- Bachelor’s degree in electrical engineering or equivalent experience
- Proficiency in reading and understanding electrical and mechanical schematics
- Valid Driver’s License and ability to troubleshoot switchgear and PowerGen equipment
- Strong analytical, problem-solving, and communication skills
How to Stand Out (Preferred Qualifications):
- NFPA 70 ARC Flash Certification
- Commissioning and field experience
- Experience with programming logic controllers (PLC) and various generator controllers
- Familiarity with protective relays and low-voltage/medium-voltage switchgear
- Ability to operate digital equipment and troubleshoot complex systems
#EnergySolutions #EngineeringSupport #CareerGrowth #CompetitiveBenefits #RemoteWork
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Southern Company is an American gas and electric utility holding company based in the southern United States.
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