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Job description
POSITION RESPONSIBILITIES:
* Customer Support Specialists should stay informed about product specifications and the ability to maintain a positive demeanor and patience with customers
* Demonstrate high standards for quality service
* Work in tandem with the quality and training team to self-manage performance expectations
* Maintain an open communication line wi...

Job Description
SUMMARY : The Operations Support Analyst position was established to provide customer service for our Store and Field Teams on projects such as New Stores, Relocations, System Changeovers and Special Projects. This Team Member is here to serve as the primary contact for the Team Members in our stores and Field Leadership Teams. The major directive is to successfully ser...

What you can expect
We are seeking a talented Zoom Phone Specialist with deep specialized experience in UCaaS /Telephony. You will have an in-depth knowledge and understanding of the Phone industry and UC market. This person will have in-depth experience in onboarding and leading partners specializing in UC/Zoom Phone sales. This role will execute on the identification, recruitment, on-boarding...

Job Title:
Microsoft Teams/ Teams Phone CSA
Job Description
Role Overview
We are seeking a skilled and motivated Microsoft Teams Engineer to join our domain. The ideal candidate will be an expert in Microsoft Teams, with a strong understanding of its ecosystem including Exchange Online, SharePoint Online, and Entra ID (formerly Azure AD). This role will focus on the design, deployment, and s...

Heard is an all-in-one financial solution for therapists that combines software and human support to handle bookkeeping, taxes, payroll, and more. Our mission is to help therapists be therapists by acting as their financial back office—empowering them to spend less time on business operations and more time supporting their clients.
We're looking for a contract Frontline Support Specialist to...

Job Title:
Microsoft Teams/ Teams Phone CSA (M/F/D)
Job Description
We are seeking a skilled and motivated Microsoft Teams Engineer to join our domain. The ideal candidate will be an expert in Microsoft Teams, with a strong understanding of its ecosystem including Exchange Online, SharePoint Online, and Entra ID (formerly Azure AD). This role will focus on the design, deployment, and support...

Chat and Phone Technical Customer Service - Seasonal
Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference.
Job Overview
Foundever is hiring Seasonal Technical Customer Service Associates! Become a valued member of our dynamic team, where you will have the opportunity to deliver exceptional, personalized support by assisting customers with a range o...

As a pharmaceutical support industry leader, UBC is devoted to empowering health solutions for a better tomorrow. We take pride in improving patient outcomes and advancing healthcare. At UBCwe provide services to enhance the entire drug development process and commercialization lifecycle - From clinical trial support to real-world evidence generation.
Embark on a rewarding career journey with U...

At Facet, we are revolutionizing financial planning by putting our members at the heart of everything we do. We are seeking a Member Experience Specialist who thrives on direct interaction-someone who can turn a complex financial process into a seamless, supportive conversation.
In this role, you are the primary voice and face of Facet. You will spend your day engaging deeply with members via p...

AnewHealth is one of the nation's leading pharmacy care management companies that specializes in caring for people with the most complex, chronic needs-wherever they call home. We enable better outcomes for patients and the healthcare organizations who support them. Established in 2023 through the combination of ExactCare and Tabula Rasa HealthCare, we provide a suite of solutions that includes...

Job Title
Remote Full-Time Overnight, Permanent, Texting Supervisor
Shift ID
Location
Remote Ontario Only
Start Date
August 2023
Shift Description
Rotational:
Shift Rotation
Sun
Mon
Tue
Wed
Thu
Fri
Sat
Week 1
7:45pm - 6:15am EST
7:45pm - 6:15am EST
7:45pm - 6:15am EST
7:45pm - 6:15am EST
Week 2
7:45pm - 6:15am EST
2:00pm
5:30pm EST
7:45pm - 6:15am EST
7:45pm - 6:15am EST
Department:
Texting
Rep...

AnewHealth is one of the nation’s leading pharmacy care management companies that specializes in caring for people with the most complex, chronic needs—wherever they call home. We enable better outcomes for patients and the healthcare organizations who support them. Established in 2023 through the combination of ExactCare and Tabula Rasa HealthCare, we provide a suite of solutions that includes...

Overview
Ready to shape the future of science and global health? ATCC, a leading nonprofit biological resources and standards organization, is seeking a Customer Experience Specialist I to work a late shift of 10:30 AM to 7 PM EST and working remotely. In this role, you will be the primary point of contact for our domestic customers, providing exceptional support through phone calls, emails, an...

Job Summary:
The Help Desk Support Specialist provides quality and efficient customer service to health plan users via incoming phone calls, returning voicemails, and emails. This position and team support multiple health plans for password reset/registration assistance. The Help Desk team works closely to ensure our callers receive excellent customer service.
Duties/Responsibilities:
* Su...

A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our client accounts might face with accuracy and efficiency.
The best CSRs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in thei...

At Facet, we are revolutionizing financial planning by putting our members at the heart of everything we do. We are seeking a Member Experience Specialist who thrives on direct interaction-someone who can turn a complex financial process into a seamless, supportive conversation.
In this role, you are the primary voice and face of Facet. You will spend your day engaging deeply with members via p...

AnewHealth is one of the nation’s leading pharmacy care management companies that specializes in caring for people with the most complex, chronic needs—wherever they call home. We enable better outcomes for patients and the healthcare organizations who support them. Established in 2023 through the combination of ExactCare and Tabula Rasa HealthCare, we provide a suite of solutions that includes...

AnewHealth is one of the nation’s leading pharmacy care management companies that specializes in caring for people with the most complex, chronic needs—wherever they call home. We enable better outcomes for patients and the healthcare organizations who support them. Established in 2023 through the combination of ExactCare and Tabula Rasa HealthCare, we provide a suite of solutions that includes...

AnewHealth is one of the nation’s leading pharmacy care management companies that specializes in caring for people with the most complex, chronic needs—wherever they call home. We enable better outcomes for patients and the healthcare organizations who support them. Established in 2023 through the combination of ExactCare and Tabula Rasa HealthCare, we provide a suite of solutions that includes...

AnewHealth is one of the nation’s leading pharmacy care management companies that specializes in caring for people with the most complex, chronic needs—wherever they call home. We enable better outcomes for patients and the healthcare organizations who support them. Established in 2023 through the combination of ExactCare and Tabula Rasa HealthCare, we provide a suite of solutions that includes...