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Job description
POSITION RESPONSIBILITIES:
* Customer Support Specialists should stay informed about product specifications and the ability to maintain a positive demeanor and patience with customers
* Demonstrate high standards for quality service
* Work in tandem with the quality and training team to self-manage performance expectations
* Maintain an open communication line wi...

For millions of teams working in dozens of industries, day-to-day business gets done on the phone. So why — despite the huge leaps we've taken in design and usability — does most business phone software still look, feel, and act like it was born in the 90s? OpenPhone is changing that.
We’re a new type of business phone with a mission to help people communicate better and be more productive.
...

Why Crump?
We understand that our teammates are more alike than we are different and that we are One Crump. Supported by leading technology tools and a collaborative work model, we empower our people to serve clients and support each other. Strong brands are built through consistent delivery of a company's value proposition - for both its employees and its customers.
At Crump, we believe in inv...

[solidcore] is looking for a full-time Client Experience (CX) Agent to join our team. Our ideal team member is empathetic, strategic, mission-driven, and puts people first, with a knack for creative problem-solving. This person will manage both phone and digital communications channels to deliver exceptional client support. You'll be the voice of [solidcore], handling client inquiries through o...

Yondr creates phone-free spaces for artists, educators, organizations and individuals around the world. Our mission is to create spaces where genuine connection, focus, and creativity can flourish in the absence of technology.
Yondr's business segments span numerous industries, primarily across education and live events. Yondr supports schools through cell phone-free programs. Our education pro...

JOB DESCRIPTION:
Core job responsibilities:
* This position in Abbott Diagnostics Remote Services and Support team is responsible to provide accurate and timely assistance, technical information and advice regarding ADD products and services before, during, and after a call (customer call or mail) to maintain and improve the organization's customer relationships.
* This role takes o...

Are you passionate about delivering exceptional client experiences and excited to work in the dynamic cryptocurrency industry? Caleb & Brown, a leading global crypto brokerage, is seeking a motivated and client-focused individual to join our team as a Client Success Specialist. In this role, you'll support our global client base by ensuring seamless transactions, solving problems, and building ...

Job Title
Remote Full-Time Overnight, Permanent, Texting Supervisor
Shift ID
Location
Remote Ontario Only
Start Date
August 2023
Shift Description
Rotational:
Shift Rotation
Sun
Mon
Tue
Wed
Thu
Fri
Sat
Week 1
7:45pm - 6:15am EST
7:45pm - 6:15am EST
7:45pm - 6:15am EST
7:45pm - 6:15am EST
Week 2
7:45pm - 6:15am EST
2:00pm
5:30pm EST
7:45pm - 6:15am EST
7:45pm - 6:15am EST
Department:
Texting
Rep...

AnewHealth is one of the nation's leading pharmacy care management companies that specializes in caring for people with the most complex, chronic needs-wherever they call home. We enable better outcomes for patients and the healthcare organizations who support them. Established in 2023 through the combination of ExactCare and Tabula Rasa HealthCare, we provide a suite of solutions that includes...

Overview
Ready to shape the future of science and global health? ATCC, a leading nonprofit biological resources and standards organization, is seeking a Customer Experience Specialist I to work remotely. In this role, you will be the primary point of contact for our domestic customers, providing exceptional support through phone calls, emails, and online chat. This position involves handling a ...

A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our client accounts might face with accuracy and efficiency.
The best CSRs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in thei...

IT Support Specialist - L2 (3rd Shift & Weekends)
Department: Managed Services
Employment Type: Full Time
Location: IronOrbit - Remote
Compensation: $33.00 - $40.00 / hour
Description
BEWARE OF JOB SCAMS
All job emails will come from pinpointhq.com, our ATS.
We are seeking an experienced and motivated Tier 2 IT Support Specialist to join our remote IT support team. In this role, you will serve...

At A Glance
Apollo Retail Services is seeking a dynamic, results-driven Dealer Engagement Manager – Automotive to represent SiriusXM as the primary point of contact for a portfolio of automotive dealerships. This phone-based position plays a critical role in supporting SiriusXM's dealership programs through strategic outreach, virtual training, and ongoing relationship management.
This remot...

The scope of the proposed services will include the following:
* Provide day-to-day project management support;
* Creation of project documentation: daily, weekly, semi-monthly and monthly status reports; project schedules and plans, meeting minutes, risks and issues, other documentation as needed;
* Activity and resource planning;
* Analyzing project risks and issues, help id...

Customer Support Specialist, Need Linux and MSP Experience, 3rd Shift - Work From Home
For this Customer Support Specialist position, Managed Services Provider and Linux experience is required.
We need someone that is willing to work 1 weekend day (not necessarily both). Also, someone that understands that support is 24/7. This is a 100% Remote opportunity.
Responsibilities:
- Provide technica...

Linux Support Analyst, Need MSP Experience, 3rd Shift - Work From Home
For this Linux Support Analyst position, Managed Services Provider and Linux experience is required.
We need someone that is willing to work 1 weekend day (not necessarily both). Also, someone that understands that support is 24/7. This is a 100% Remote opportunity.
Responsibilities:
- Provide technical support for customer...

The ER&R Support Center Analyst will be a member of the fully remote team, responsible for inbound and outbound communications with issuers related to verification of Marketplace insurance data. The ER&R Support Analyst will need to process requests from stakeholders, determine the needed information, and articulate a response through both phone and email communications. Support Analysts will r...