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Job Description
- Req#: PRODU005937
Employer Industry: Automotive Accessories Manufacturing
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Flexible schedule with the availability to work weekends and holidays
- Chance to make a positive impact on customer satisfaction and product support
- Work in a professional office or remote environment
What to Expect (Job Responsibilities):
- Provide front-line support to customers via phone, email, chat, and social media to resolve product-related issues
- Maintain an understanding of product offerings and provide knowledgeable assistance to customers
- Conduct data entry for warranty no-charge orders resulting from customer inquiries and claims
- Collaborate with cross-functional teams to identify product trends and improve customer service
- Continuously improve job-specific skills and technical knowledge through training
What is Required (Qualifications):
- High school diploma is required
- Minimum 1+ years of customer service, technical support, or related work experience is required
- Proficiency in Microsoft Office Suite, including Outlook, Word, and Excel
- Excellent written and oral communication skills
- Ability to troubleshoot and solve product-related inquiries
How to Stand Out (Preferred Qualifications):
- 2-5 years of experience in customer service, hospitality, or technical support
- Experience in CRM systems
#AutomotiveAccessories #CustomerService #CareerOpportunity #TechnicalSupport #RemoteWork
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