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Job Description
- Req#: PRODU006278
Employer Industry: Automotive Accessories
Why consider this job opportunity:
- Competitive salary with opportunities for bonuses
- Comprehensive benefits package including medical, dental, and vision coverage
- 401(k) plan with company match available from the first month of employment
- Educational reimbursement for personal and professional development
- Referral bonuses and exclusive employee discounts on products
- Supportive work environment with a focus on employee well-being and growth
What to Expect (Job Responsibilities):
- Provide front-line support to customers through phone, email, chat, and social media
- Address product inquiries, warranty claims, and installation assistance
- Maintain accurate records of customer interactions and transactions
- Educate customers on product features and assist in troubleshooting issues
- Collaborate with cross-functional teams to identify product trends and improve service
What is Required (Qualifications):
- High school diploma is required
- Minimum of 1+ years of customer service, technical support, or related experience
- Proficiency in Microsoft Office Suite, including Outlook, Word, and Excel
- Strong written and oral communication skills
- Ability to work independently in a fast-paced environment
How to Stand Out (Preferred Qualifications):
- 2-5 years of experience in customer service or technical support
- Familiarity with CRM systems
- Demonstrated ability to troubleshoot product-related inquiries
- Flexibility to work weekends and holidays
- Positive attitude and strong teamwork skills
#AutomotiveAccessories #CustomerSupport #CareerGrowth #EmployeeBenefits #Teamwork
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