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Program Manager - Content Automation Specialist
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Job Description
- Req#: TX4O2WVOhMqC
- Bachelor's degree in Computer Science, Engineering, Data Science, Information Systems, Artificial Intelligence, or a related technical field
- Background in test automation, quality engineering, AI evaluation, or systems development
- Experience building testing frameworks, automation workflows, or quality systems
- Demonstrated ability to translate data insights into actionable recommendations
- Strong proficiency in Python and automation tooling
- Experience with AI development and productivity tools such as code editors or AI-assisted platforms
- Strong systems-thinking and technical problem-solving capabilities
- Ability to define scalable processes and frameworks
- Experience working with data to drive decision-making and optimization
- Demonstrated stability in prior roles
- Ability to clearly communicate technical concepts and past project experience
- Availability to work standard Pacific Time hours in a remote environment
- Supplier-provided equipment required (standard PC)
- 1 to 2 interview rounds (30 to 45 minutes each)
- Interviews include technical discussions and review of prior experience
- Candidates are expected to articulate hands-on experience with automation, AI tooling, and quality frameworks
- Automation efficiency and measurable reduction in manual effort
- Quality and usability of automation solutions
- Delivery against milestones and timelines
- Effectiveness of recommendations and ability to drive implementation
- Communication of risks, blockers, and progress updates
- Opportunity to shape how AI-generated content is evaluated and improved at scale within advanced digital ecosystems
- Direct impact on automation strategies, quality frameworks, and user experience outcomes
- Exposure to cutting-edge AI tooling, content evaluation systems, and large-scale quality operations
- Influence cross-functional decision-making related to automation, human evaluation, and quality standards
- Work in a highly visible role focused on innovation, efficiency, and scalable impact
- Design scalable testing and evaluation frameworks for content, templates, prompt libraries, and AI-generated outputs
- Define quality measurement approaches and establish testing standards across content ecosystems
- Recommend optimal balance between automation, AI-driven evaluation, and human review
- Develop automated testing workflows and validation systems
- Build tools and processes that reduce manual effort while maintaining content integrity
- Identify opportunities to apply AI for defect detection, content validation, and quality assurance
- Design human-in-the-loop evaluation frameworks for AI-generated content
- Establish quality rubrics, benchmarking criteria, and testing methodologies
- Determine where human judgment adds measurable value versus scalable automation
- Analyze testing metrics and operational data to identify improvement opportunities
- Provide actionable recommendations to improve quality, efficiency, and coverage
- Continuously optimize workflows based on performance insights
- Partner with cross-functional stakeholders to evaluate quality risks and automation opportunities
- Drive adoption of testing standards and scalable evaluation practices
- Influence long-term strategies for content quality and AI evaluation
163086-1
Job Title: Program Manager - Content Automation Specialist
Location: Remote (Pacific Time hours)
Rate: $38-$40 per hour
Duration: 8/3/2026 to 12/31/2026 (Potential for contract extension)
This role focuses on transforming how content quality is validated across AI-powered productivity tools and digital experiences. The Content Automation Specialist will design and implement scalable evaluation systems, automated testing frameworks, and AI-assisted quality methodologies. The objective is to increase operational efficiency while maintaining high standards of human-centered quality. This position plays a key role in advancing content quality practices by identifying where automation can replace manual review, defining where human evaluation remains critical, and building systems that continuously improve quality at scale.
Required Skills & Qualifications
Education
Experience
Core Skills
Candidate Requirements
Assessment Process
Performance Measurement
Success in this role will be evaluated based on:
Unique Selling Points
Key Responsibilities
Quality Systems Strategy
Automation and Tooling
Human Evaluation and AI Quality
Data and Optimization
Cross-Functional CollaborationAbout the company
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