Remote Jobs

Program Manager With Customer Success

5 days ago

PayCompetitive
LocationRemote
Employment typeFull-Time
  • Job Description

      Req#: 1233
      Hello All,

      Greetings from Rootshell Inc.

      Rootshell Enterprise Technologies Inc. is a recognized provider of professional IT Consulting services in the US. We are actively seeking Program Manager - Customer Success for one of our client, Please share your resume with current location & full contact info

      Role: Program Manager - Customer Success

      Location:Remote

      Key Responsibilities
      Customer Success
      • Build and maintain trusted relationships with strategic customers.
      • Understand customer business goals and align program delivery with customer expectations.
      • Drive customer onboarding, implementation, adoption, and ongoing success.
      • Monitor customer health and proactively identify risks and opportunities.
      • Conduct regular business reviews and executive status meetings.
      • Ensure high customer satisfaction and advocate for customer needs internally.
      Program Management
      • Lead multiple customer programs from initiation through successful completion.
      • Develop project plans, timelines, milestones, budgets, and resource plans.
      • Coordinate cross-functional teams including Engineering, Sales, Product Management, Operations, Quality, and Support.
      • Track program progress and communicate status to internal and external stakeholders.
      • Manage risks, dependencies, issues, and change requests.
      • Ensure projects are delivered on schedule, within budget, and meet quality standards.


      With regards

      Naveen | Talent Acquisition

      Rootshell Enterprise Technologies Inc.

      Naveen@rootshellinc.com | www.rootshellinc.com
  • About the company

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