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Project Manager - Customer Onboarding
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Job Description
- Req#: 91FE9C70C2
Employer Industry: Telecommunications and SaaS Solutions
Why consider this job opportunity:
- Salary range of $80K to $100K based on location and experience
- Extensive benefits package including health, vision, dental, and disability options
- Matching 401K program with 100% match on 4%
- Flexible time off and company holidays
- Entrepreneurial work environment with high-growth career opportunities
- Opportunity to make a direct impact on client satisfaction and project outcomes
What to Expect (Job Responsibilities):
- Manage the customer onboarding project lifecycle from initial contact to successful implementation and training
- Develop and maintain detailed project plans with clear timelines and milestones
- Coordinate with cross-functional teams to facilitate seamless project execution
- Monitor project progress and proactively address potential issues or delays
- Train customers and their staff on new systems, ensuring proficiency and comfort
What is Required (Qualifications):
- 3-5 years of experience managing customer onboarding or similar projects in a telecommunications or SaaS environment
- Strong understanding of project management methodologies, tools, and software (e.g., Jira, Microsoft Project)
- Proven ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment
- Exceptional verbal and written communication skills for technical and non-technical audiences
- Experience in VoIP or telecommunications is a must
How to Stand Out (Preferred Qualifications):
- Certification in Project Management (PMP, CAPM, or equivalent) is a plus
- General working knowledge of network technologies
- Strong problem-solving skills with a customer-centric approach to project management
#Telecommunications #ProjectManagement #SaaS #CareerOpportunity #CustomerOnboarding
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