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Lead Implementation Project Manager
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Job Description
- Req#: sXCfzuM0G0nk
Employer Industry: Restaurant Technology
Why consider this job opportunity:
- Salary up to $104,975 annually
- Opportunity for career advancement and growth within the organization
- Work remotely from anywhere in the U.S. or at the employer's NYC headquarters
- Comprehensive benefits package, including 20 days of paid time off, health, dental, and vision coverage, 401k match, and generous parental leave
- Chance to work with a variety of restaurant brands and make a direct impact on customer experiences
- Supportive and inclusive workplace culture that values diverse perspectives
What to Expect (Job Responsibilities):
- Manage a portfolio of projects, ensuring successful outcomes and alignment with customer objectives
- Oversee the full project lifecycle from kickoff to launch, collaborating with internal stakeholders
- Provide recommendations to improve implementation efficiency and assist customers in achieving their unique goals
- Engage with customer stakeholders to identify business and process needs
- Monitor project deliverables and conduct regular reviews to ensure timely completion
What is Required (Qualifications):
- 5+ years of experience as an Account/Project Manager or in a related field, preferably within SaaS
- 2+ years of experience managing enterprise-level accounts
- Proven experience working directly with complex accounts at senior business and IT levels
- Exceptional project management skills with the ability to prioritize competing interests
- Ability to be on-call after hours and on weekends as needed
How to Stand Out (Preferred Qualifications):
- Familiarity with tools such as Jira, Guru, Rocketlane, Salesforce, and Zendesk
- Experience in an advisory role at the executive level
- Willingness to travel occasionally as required
#RestaurantTechnology #ProjectManagement #RemoteWork #CareerGrowth #InclusiveWorkplace
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