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Property Management - Application Support Specialist - (Remote)


PayCompetitive
LocationArlington/Texas
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 2501135
      Employer Industry: Homebuilding and Real Estate Development

      Why consider this job opportunity:
      - Opportunity for career advancement and growth within a Fortune 500 company
      - Excellent benefits package including Medical, Vision, and Dental coverage
      - Retirement savings through a 401(K) plan and an Employee Stock Purchase Plan
      - Paid time off including vacation, sick, personal time, and company holidays
      - Collaborative work environment with a focus on team success
      - Chance to work with leading software platforms in property management and construction

      What to Expect (Job Responsibilities):
      - Provide daily support for RealPage and Procore software-related issues, ensuring timely resolution
      - Communicate effectively with internal users and management to escalate issues as needed
      - Document all user service interactions and maintain knowledge of platform features
      - Manage customer expectations regarding response times and ensure all issues are resolved
      - Participate in regular training and contribute to team objectives and business planning

      What is Required (Qualifications):
      - High school diploma or general education degree (GED)
      - Minimum of 2 years of experience with property management, construction, or accounting software systems
      - Valid driver's license and access to a vehicle
      - Strong professional written and verbal communication skills
      - Ability to multitask and perform effectively in a high-paced environment

      How to Stand Out (Preferred Qualifications):
      - Help desk support experience
      - Prior experience using the Procore Platform
      - Familiarity with ticket management software, such as Cherwell
      - Strong organizational and time-management skills
      - Proven ability to deliver excellent customer service

      #Homebuilding #RealEstate #CustomerSupport #CareerGrowth #Fortune500
  • About the company

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