Remote Jobs
Provider Experience Specialist (Seattle)
6 days agoWhat's your preference?
Job Description
- Req#: 7508764
Employer Industry: Digital Health Marketplace
Why consider this job opportunity:
- Salary up to $26 per hour
- Flexible work environment
- Comprehensive benefits package including 100% paid employee health benefits (medical, dental, and vision)
- 401(k) with employer-funded match
- Opportunities for professional growth and development within a mission-driven organization
- Great Place to Work Certified
What to Expect (Job Responsibilities):
- Provide best-in-class customer service experiences to healthcare provider partners through calls, emails, and chat
- Proactively upsell features and assist customers in effectively utilizing the employer's services
- Act as the voice of the employer, creating positive impressions and resolving issues promptly
- Develop a deep understanding of the employer's platform and services to inspire user engagement
- Maintain accurate records of all interactions to uphold the commitment to making healthcare easy
What is Required (Qualifications):
- Excellent verbal and written communication skills
- Customer service experience, preferably in a healthcare or technology-related field
- Strong problem-solving abilities and adaptability in a fast-paced environment
- Exceptional organizational skills and attention to detail
- Dedication to delivering best-in-class customer service
How to Stand Out (Preferred Qualifications):
- Experience working in a healthcare-related customer service role
- Familiarity with digital health platforms or services
- Ability to work collaboratively in a team-focused environment
- Demonstrated passion for improving healthcare experiences
- Previous experience in upselling or promoting services
#DigitalHealth #CustomerService #HealthcareJobs #RemoteWork #CareerOpportunityAbout the company
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