• Job Description

  Req#: JR-114663
  Agency
  Dept of Health and Human Services
  
  Division
  HEALTH BENEFITS
  
  Job Classification Title
  Program Coordinator II (S)
  
  Position Number
  65016757
  
  Grade
  NC10
  
  About Us
  
  The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.
  
  Description of Work
  This position is responsible for evaluating detailed recipient eligibility determinations for Medicaid programs made by county department of social services. This position will research NC Medicaid policy to ensure accurate determinations and identify instances of misapplied policy. Requires a detailed focus on internal control processes to mitigate risk related to Medicaid eligibility.
  
  Knowledge Skills and Abilities/Management Preferences
  
  Salary Grade Range $43,267 - $75,718
  
  Recruitment Range $43,267 - $59,650
  
  **Position is eligible for a fully remote teleworking schedule**
  
  Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.
  
  The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:
  
  • Demonstrated knowledge of Medicaid policy to research, evaluate and analyze eligibility determinations for all Medicaid programs.
  • Demonstrated knowledge of the state's NCFAST eligibility system.
  • Experience interpreting Quality Assurance policies, procedures, laws, rules, and regulations governing Medicaid eligibility and claims processing.
  • Proven ability to research and verify information provided by Medicaid applicants and beneficiaries.
  • Compliance monitoring experience for overseeing and managing quality assurance testing on an organization's day-to-day activities to ensure that compliance procedures are working as intended to keep the organization fully compliant with all regulatory requirements.
  
  
  Physical Requirements: Limited physical requirements include fingering/typing and repetitive motions.
  
  Posting closes at 11:59 p.m. the night before the closing date
  
  Position is funded in part through federal funds
  
  About the NC Division of Health Benefits:
  The Division of Health Benefits (DHB) within NCDHHS is committed to advancing innovative solutions that improve health, promote well-being and foster independence for all North Carolinians. DHB manages and oversees North Carolina Medicaid and other programs that provide access to services and supports for parents, children, seniors, people with intellectual / developmental disabilities, and behavioral health, substance use and traumatic brain injury disorders. With a budget over $27 billion in state and federal funds per fiscal year, DHB ensures that more than 108,000 enrolled providers are reimbursed for delivering covered services to 3.1 million beneficiaries.
  
  Compensation & Benefits:
  The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.
  
  Visit website for State Benefits
  
  Supplemental and Contact Information
  
  The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/.
  
  DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.
  
  In accordance with the Governor's Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.
  
  Application Process
  Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application.
  
  • Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.
  • Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application to support your answers.
  • If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 11:59 PM the night BEFORE the closing date.
  • Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check.
  • Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Upon the closing date, applications are "Under Review" and will be screened by Human Resources for qualified applicants. The hiring process may take several weeks.
  • Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.
  • For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members.
  
  
  Degree/College Credit Verification
  
  Degrees must be received from appropriately accredited institutions. Transcripts, degree evaluations and cover letters may be uploaded with your application.
  
  Veterans' and National Guard Preference
  
  • Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
  • Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing.
  • Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.
  
  
  ADA Accommodations
  
  Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person Substance Abuse Professional Practice Board, etc.) indicated below.
  
  CONTACT INFORMATION:
  
  If there are any questions about this posting, please contact Talent Acquisition at talentacquisition@dhhs.nc.gov. Resumes will not be accepted in lieu of completing this application.
  
  Minimum Education and Experience
  
  Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.
  
  Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.
  
  • Bachelor's degree from appropriately accredited institution and one year of experience related to the area of assignment; or
  • an equivalent combination of training and experience.
  
  
  EEO Statement
  
  The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.
  
  Recruiter:
  Tandrea Lanae Jones
  
  Email:
  
  talentacquisition@dhhs.nc.gov

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