LCBO

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Pay: $16.75 - $23.40

Quality Services Clerk – Casual position

Do you love a dynamic environment where you can gain cross-functional experience? Reporting to the Manager, Quality Services, you will be joining a front-line team in a busy Customer Service oriented environment. You will administer and perform cross functional activities required to investigate, assess and report on quality issues and non-compliances of inbound shipments arriving at the Durham Retail Service Centre (Distribution Centre) and initiate corrective action to support the LCBO Supply Chain.

If you want an excellent learning opportunity, then this is the role for you!

About the Role

• Perform a variety of functions to support efficient and effective product flow through the Supply Chain. Support the Logistics and Category teams and our Vendors by identifying and performing corrective work on problem loads, such as relabeling, re-palletizing and repackaging non-compliant shipments

• Evaluate problem loads, complete load inspection checklists, document and take photos of non-compliances, and prepare reports for the applicable stakeholder groups

• Inspect and assess stock, review and enter product data, complete reports, and coordinate shipments of product samples

• Perform product inspections, review problem loads, and make recommendations for remediation on product quality and shipping issues

• Support Package Review processes, evaluate shipping containers and assess for compliance

• Make accurate records into the Warehouse Management system to record product movements between locations

• Communicate effectively with internal and external customers in order to improve product flow through the supply chain

About You

• Knowledge of the processes and standards related to product packaging and product marking, as well as the impacts of error identification and resulting actions

• Demonstrating a strong ability to recommend suitable corrective actions while prioritizing to support differing objectives.

• Understanding of ISO 9001 environments, or similar workplaces that value continuous improvements, standard operating procedures, process and rigor.

• Experience with product quality and control, and the movement of product within the warehouse facility for quality control purposes

• Proficiency in a variety of personal computer software applications and network applications; including MS Office and Outlook, Supply Chain systems such as Aquitec (SCMe), Laboratory systems such as LIMS Sample Inquiry and QA web applications

• Strong attention to detail, time management, organizational, analytical and problem-solving skills

• Capability using powered Material Handling Equipment to safely move high volumes of inventory following established QA and Warehouse Management processes

• Physical ability to lift and carry cases weighing up to 50 pounds on a regular and ongoing basis

Please submit your resume via Workday by 11:59pm on the deadline date to be considered for this position.

There is a world of opportunities at the LCBO…

Join an organization where you can be challenged while inspiring your true potential. A place where you can make a positive impact supporting Ontario businesses and communities. Discover a safe, healthy, diverse, inclusive, and accountable workplace where your wellbeing is our top priority. At the LCBO, your contributions are respected and valued. Be part of our journey as we invest in people and technology to transform our organization. There really is a world of opportunities at the LCBO.

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The LCBO is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.