Remote Jobs

Quality Support Analyst

5 days ago

PayCompetitive
LocationRemote
Employment typeFull-Time
  • Job Description

      Req#: 1088
      Employer Industry: Healthcare Solutions

      Why consider this job opportunity:
      - Opportunity for career advancement and growth within the organization
      - Work remotely with occasional travel to the corporate office in Tampa, Florida
      - Supportive and collaborative work environment focused on client service delivery
      - Chance to make a positive impact on health care affordability and clinical outcomes
      - Comprehensive benefits package including health and wellness programs

      What to Expect (Job Responsibilities):
      - Act as the Quality Subject Matter Expert to support service delivery
      - Resolve client inquiries effectively by understanding internal processes
      - Develop and execute client queries for internal reports
      - Evaluate disputed claims in the denial management process for health plan reviews
      - Collaborate with internal departments to recommend process improvements

      What is Required (Qualifications):
      - Previous experience working in a health plan or healthcare services company
      - Minimum 3 years of experience in claims processing, claims coding, customer service, or account management
      - Bachelor's degree preferred; 5+ years of relevant experience may substitute for a degree
      - Expert proficiency in written and oral communication skills with strong attention to detail
      - Working knowledge of SQL queries and advanced Microsoft Excel skills

      How to Stand Out (Preferred Qualifications):
      - Experience with data analysis tools
      - Familiarity with reporting and JIRA
      - Certification or experience in medical billing and/or medical coding
      - Knowledge of laboratory medical coding rules and regulations

      #HealthcareSolutions #QualityAssurance #RemoteWork #CareerGrowth #DataAnalysis

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  • About the company

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