Employer Industry: Pharmaceutical Services

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work remotely from a home office or approved location
- Supportive and collaborative work environment
- Involvement in problem resolution and process improvement for high-quality support services
- Comprehensive training and development opportunities available

What to Expect (Job Responsibilities):
- Serve as the primary point of contact for internal and external clients regarding RAS programs
- Become a subject matter expert (SME) on the benefits and advantages of RAS programs
- Collaborate with other departments to ensure alignment on program benefits and troubleshoot issues
- Maintain comprehensive records of support activities, including issue logs and service requests
- Identify areas for improvement in current support processes and develop solutions

What is Required (Qualifications):
- BA in Business or a related field
- Proven experience in support services
- Strong organizational and project management skills
- Excellent communication and interpersonal abilities
- Proficiency in utilizing office applications, including Microsoft Office Suite

How to Stand Out (Preferred Qualifications):
- Previous experience in a pharmaceutical or healthcare-related support role
- Familiarity with diverse ERP systems
- Strong problem-solving skills and ability to manage complex projects

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