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Recall Specialist - Remote
5 days agoWhat's your preference?
Job Description
- Req#: R1483374
Employer Industry: Medical Device and Diagnostic Manufacturing
Why consider this job opportunity:
- Salary up to $30 per hour
- Opportunity to work remotely from a home office with provided equipment
- Flexible work hours, adhering to PST business hours
- Supportive and professional work environment with a focus on teamwork
- Chance to contribute to patient safety through product recall support
- Potential for career growth within a rapidly expanding organization
What to Expect (Job Responsibilities):
- Conduct outbound calls to notify potentially affected facilities regarding product recalls
- Maintain a high level of confidentiality and professionalism while communicating with customers
- Follow provided scripts and messaging protocols for effective communication
- Manage data entry and documentation within the designated database
- Provide customer feedback to corporate teams for continuous improvement
What is Required (Qualifications):
- Must possess a polite and professional phone demeanor
- Strong attention to detail and quality mindset for documentation
- Ability to follow directions effectively
- Strong technical software skills required
- Availability to work PST business hours
How to Stand Out (Preferred Qualifications):
- Education: High School Diploma, GED, or AA preferred but not required
- Experience in customer service or related fields preferred
- Previous healthcare experience preferred
- Prior recall experience preferred
#MedicalDevices #CustomerService #RemoteWork #Healthcare #CareerOpportunityAbout the company
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