Podium
Regional Customer Success Manager - Automotive AI (Florida/Georgia)
NewWhat's your preference?
Job Description
- Req#: 7308442
Employer Industry: Automotive Technology
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Generous vacation time, plus three 4-day summer holiday weekends
- Excellent medical, dental, and vision benefits
- Paid maternity and paternity leave
- Open and transparent company culture
- 401k Plan with employer contributions
What to Expect (Job Responsibilities):
- Serve as the primary post-sales point of contact for large automotive dealerships using AI products
- Act as the quarterback for a regional territory of the largest automotive customers, including 2–3 onsite dealership visits per week
- Guide dealerships through their AI transformation and manage inquiries, issues, and escalations
- Drive and increase adoption and utilization of podium products through in-depth product and industry knowledge
- Regularly conduct check-ins to assess customer satisfaction and identify opportunities for improvement
What is Required (Qualifications):
- Minimum of 5 years of customer success, consulting, onboarding, or account management experience
- 3+ years of experience in the automotive industry
- Proven ability to engage with customers at all levels, including CEOs and VPs
- Excellent problem-solving and analytical abilities to address customer challenges
- 4-year degree required
How to Stand Out (Preferred Qualifications):
- Consistent over-achievement in past and current positions
- Scored in the top 10% in performance reviews for the past 3 years
- 3+ years of B2B software experience
#AutomotiveTechnology #CustomerSuccess #CareerOpportunity #HealthBenefits #AIInnovation
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
Podium is a privately held technology company headquartered in Lehi, Utah that develops cloud-based software to help businesses modernize customer interactions, such as messaging and customer feedback, and improve their online reputations.
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.