• Job Description

  Req#: 7485211
  Employer Industry: AI Solutions for Automotive Industry
  
  Why consider this job opportunity:
  - Opportunity for career advancement and growth within the organization
  - Travel opportunities to engage directly with high-value automotive customers
  - Generous vacation time, including three 4-day summer holiday weekends
  - Excellent medical, dental, and vision benefits
  - Open and transparent culture fostering employee development and collaboration
  
  What to Expect (Job Responsibilities):
  - Serve as the primary post-sales point of contact for large automotive dealerships using AI products
  - Act as the quarterback for a regional territory of automotive customers, including 2–3 onsite dealership visits per week
  - Guide dealerships through their AI transformation and handle inquiries, issues, and escalations
  - Drive adoption and utilization of the platform through in-depth product and industry knowledge
  - Conduct regular check-ins to assess customer satisfaction and identify opportunities for improvement
  
  What is Required (Qualifications):
  - 5+ years of experience in customer success, consulting, onboarding, or account management
  - 3+ years of experience in the automotive industry
  - Ability to confidently engage with customers at all levels, including CEOs and VPs
  - Excellent problem-solving and analytical abilities
  - 4-year degree required
  
  How to Stand Out (Preferred Qualifications):
  - Scored in the top 10% in performance reviews for the past 3 years
  - 3+ years of B2B software experience
  - Consistent over-achievement in past and current positions
  
  #AI #AutomotiveIndustry #CustomerSuccess #CareerGrowth #EmployeeBenefits
  
  We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
  We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

• About the company

  Podium is a privately held technology company headquartered in Lehi, Utah that develops cloud-based software to help businesses modernize customer interactions, such as messaging and customer feedback, and improve their online reputations.

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