• Job Description

  Req#: REQ328614

  JLL supports the Whole You, personally and professionally.

  
  Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

  Regional Facilities Manager

  Pay: $144,000

  Shift: Standard operating hours with afterhours support as necessary

  This role will be based out our client’s Headquarters in Reston, Virginia

  The Regional Facilities Manager (RFM) will be responsible for facilities operations and capital planning for customer sites throughout Rhode Island, Connecticut, New York, Massachusetts, Virginia, Maryland, DC, North Carolina, South Carolina, and Florida

  This position requires an individual with a passion for customer satisfaction, where no detail is too small; one that will manage and promote a high level of customer service; partners with the client’s Corporate Real Estate team; fosters and maintains relationships with the client’s Executive Leadership, Property Management and all associated service providers.

  The individual we are seeking will be play an instrumental part in building and maintaining a transparent partnership and exceptional customer service experience. The role will manage and coordinate account related deliverables and responds to client satisfaction concerns. Supervises facility management staff to ensure maintenance of the facilities assets and grounds are in a manner consistent with the client’s global standard, professional brand image and in compliance with applicable local laws, rules and regulations for effective reporting and service.

  • Work collaboratively within the facility management team to deliver integrated facility management services across all business lines (Finance, Transactions, Projects, Occupancy Planning, etc.)
  • Manage, supports, and provides guidance to an existing facility support operation team, consisting of (4) Facilities Managers, (2) Assistant Facilities Managers.
  • Mentors, develops, and coaches direct reports to improve leadership strength and assist in achieving career growth
  • Assure vendors meet or exceed client’s satisfaction with client’s requests within scope of services and CMMS request.
  • Ensure client satisfaction with delivery of facility management services and provide a lead role in monitoring and increasing customer satisfaction.
  • Provide support, guidance, and evaluation of the development of expense and capital budgets to include variance reporting and forecasting reviews.
  • Support the Account IFM Director in the implementation of short and long-term projects/initiatives for the client.
  • Assist in the development and implementation of the annual management plan within the area.
  • Accomplish key performance indicators as identified by the account lead and/or client leadership.
  • Participate in the monthly/quarterly/annual reporting appropriate for the client.
  • Maximize utilization of suppliers, preferred vendors/contractors.
  • Ensure compliance with JLL minimum audit standards and client’s standard processes.
  • Must be able to work irregular hours and/or weekends
  • Willingness to travel for site visits or as needed; to include some overnight travel within assigned region.
  • All other duties and tasks assigned.

  Critical competencies for success –

  • Experience managing and supporting high profile facilities to include commercial buildings, warehouses and manufacturing.
  • Bachelor’s degree or equivalent work experience in Facilities or Property Management.
  • 3+ years of experience in facilities or property management with a third-party provider, corporation or as a consultant
  • Knowledge of commercial real estate, HVAC, electrical systems, telecommunications, furniture and building energy management systems
  • Supervise vendor performance during normal and off hours, including weekends, when necessary
  • Strong Accounting and budgeting/forecasting experience
  • Strong organizational and management capabilities
  • Excellent communication and interpersonal skills
  • Ability to forge and maintain robust working relationships

  Location:

  On-site –Reston, VA

  If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

  
  Personalized benefits that support personal well-being and growth:

  JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

  • 401(k) plan with matching company contributions

  • Comprehensive Medical, Dental & Vision Care

  • Paid parental leave at 100% of salary

  • Paid Time Off and Company Holidays

  • Flexible and Remote Work Arrangements may be available

  About JLL –

  For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 ® company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY . JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com .

  JLL Privacy Notice

  Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

  For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .

  For additional details please see our career site pages for each country.

  For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

  This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.

  Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

• About the company

  Jones Lang LaSalle Incorporated (JLL) is a global commercial real estate services company, founded in the United Kingdom with offices in 80 countries. The company also provides investment management services worldwide, including services to institutional and retail investors, and to high-net-worth individuals.

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