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Job Description
- Req#: R0013861
Employer Industry: IoT and Smart Building Solutions
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Competitive salary and benefits package
- Flexible work environment with remote work options
- Engage in innovative IoT technologies and smart building solutions
- Collaborate with a global team of experts in the field
What to Expect (Job Responsibilities):
- Oversee the technical performance and operational integrity of all IoT-based systems and devices within the assigned region
- Provide expert-level diagnostics and support for Azure IoT services and integrated applications
- Lead root cause analysis and present findings to the SDS Global Team and Regional Manager
- Manage and resolve ServiceNow and ICM tickets while escalating unresolved issues as necessary
- Create and maintain technical documentation, including SOPs and system architecture diagrams
What is Required (Qualifications):
- Bachelor’s degree in Engineering, Computer Science, or a related field
- Minimum of 5 years of experience in IoT systems, smart building technologies, or enterprise technical operations
- Advanced knowledge of Azure IoT and telemetry systems
- Strong expertise in network infrastructure, including port/firewall configurations
- Proven ability to create and manage technical documentation and knowledge bases
How to Stand Out (Preferred Qualifications):
- Experience with ServiceNow, ICM, and enterprise support tools
- Exceptional communication skills with the ability to convey technical findings into actionable insights
#IoT #SmartBuildingSolutions #TechnicalLeadership #CareerOpportunity #RemoteWork
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Astreya, an IT support services provider located in the heart of Silicon Valley, offers an innovative approach to amplified enterprise productivity and employee satisfaction. Our Managed Performance model combines the best features of IT staff augmenta...
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