• Job Description

  Req#: R-0000065155

  Come Work with Us!
  
  At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.
  
  Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

  Job Title

  Regional Manager Advisor Enablement - MSNWO

  Job Description

  What is the opportunity?

  In this role, you are responsible for advance sales and service coaching capability of sales leaders/force to drive revenue through improved sale and service effectiveness and client experience. You will embed and sustain strategic initiatives (national and regional) by leading and prioritizing deployment of a team of expert sales coaches and resources. You are accountable to lead and coach to the effective application of the CB Sales and Service Experience, sales and market management, sales and service practices, change management, coaching, and skill building. You will also support the development and execution of robust sales activity plans.

  What will you do?

  • Embed and sustain initiatives in the context of the CB Sales and Service Experience
  • Build coaching capability in the delivery of a sales experience where we are listening to our clients, focused on learning their needs, and proactive in solving their needs with maximum advice and solutions at first point of contact
  • Champion digital enablement by becoming an advocate of the RBC mobile application and wallet. Stay at the forefront of all new features. Advance coaching capability on how to educate clients on ease of use, increase adoption, and ensure activation (i.e. Digital Navigator.)
  • Champion and advance capability in planning and executing partnering activities that delivers coordinated client contact strategies, optimal client experience, and business outcomes (i.e. RBC Group Advantage, Commercial Financial Services, Career Sales Force, Advice Centre, Private Banking)
  • Advance regional business performance and sales/service effectiveness through Regional Sales Coaches, oversight in deployment of specialized resources (GAM, RFPC, Direct Investing, National Office credit card specialists, etc.), and collaboration amongst Regional Community of Advisors (i.e. SE, MBPS, HR, Capacity Management, Operations)
  • Lead a team of subject matter experts and advance effectiveness in market management, sales management, and coaching practices
  • Leads a team of Regional Sales Coaches (Integrated Markets and CFS) with mandate of advance sales effectiveness and business performance
  • Enable Market and Sales Leaders in optimizing capacity through prioritized regional and in market capability building focus and support
  • Advocate for sales leaders/forces with National Office partners including escalating gaps/requirements focused on Simpler, Faster, Better ways of doing business
  • Conduct trailer calls with sales leaders to determine effectiveness of diagnostic, coaching, and capability building support provided
  • Leverage reward and recognition (RBC Performance) and champion sales campaigns and programs to celebrate achievements, focus activities, and generate/sustain results

  What do you need to succeed?

  Must-have

  • Proven sales leadership and coaching experience
  • Strong business acumen and execution skills with the ability to translate strategies and business plans into action and outcomes
  • Exceptional prioritization and time management skills with ability to optimize productivity through synergistic collaboration
  • Proven leadership and business performance management skills
  • High degree of interpersonal effectiveness, professionalism, and entrepreneurism
  • Aptitude for working under tight deadlines, high volumes and quick decision making
  • Prior experience in leading a diverse team with bottom line accountability
  • Solid verbal and written communication skills
  • Outstanding RBC Capabilities:
  • Level 3 - Change Management, Execution Excellence, Collaboration, People Development, Client impact, Strategic Orientation, Business and Financial Insight
  • High Performing RBC Capabilities

  Nice-to-have

  • Sales Management experience in two or more line of business (i.e. retail, commercial, Advice Center, private banking, insurance, etc)
  • Post-secondary diploma/degree or equivalent, ideally in Commerce, Business Administration or related experience

  What’s in it for you?

  We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • Comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Flexible work/life balance options
  • Opportunities to do challenging work
  • Opportunities to take on progressively greater accountabilities
  • Opportunities to building close relationships with clients
  • Access to a variety of job opportunities across business and geographies

  Job Summary

  Address:

  WINNIPEG, Manitoba, Canada

  City:

  CAN-MB-WINNIPEG

  Country:

  Canada

  Work hours/week:

  37.5

  Employment Type:

  Full time

  Platform:

  Personal and Commercial Banking

  Job Type:

  Regular

  Pay Type:

  Salaried

  Posted Date:

  2023-08-02

  Application Deadline:

  2023-08-17

  Inclusion and Equal Opportunity Employment

  At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
  
  We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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  Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at rbc.com/careers.

• About the company

  Royal Bank of Canada (RBC), is a diversified financial services company. The Company provides personal and commercial banking, wealth management services, insurance, investor services and capital markets products and services on a global basis. The Com...

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