Aurora
Remote Assist Specialist Ops Lead
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Job Description
- Req#: 8401930002
Employer Industry: Autonomous Vehicle Technology
Why consider this job opportunity:
- Salary up to $120,000 per year
- Eligible for an annual bonus and equity compensation
- Opportunity to lead a foundational team in a rapidly evolving industry
- Flexible work schedule with potential for day, night, and weekend shifts
- Collaborative and inclusive work culture focused on safety and integrity
- Chance to contribute to groundbreaking advancements in self-driving technology
What to Expect (Job Responsibilities):
- Lead a team of Remote Assist Specialists supporting development testing across a 24/7 operation
- Serve as a Subject Matter Expert on internal tools, ensuring data integrity and testing quality
- Collaborate cross-functionally to advocate for safety and quality improvements
- Manage scheduling and planning, facilitating seamless daily handoffs across regions and shifts
- Drive continuous process improvement and identify operational risks during testing
What is Required (Qualifications):
- 3+ years of experience in remote assistance, fleet operations, or a high-tempo technical environment
- Proven experience leading teams through change and managing operational expansions
- Strong judgment and communication skills for high-pressure situations
- Ability to quickly master complex software tools and train others effectively
- Flexibility for day, night, and weekend work as needed
How to Stand Out (Preferred Qualifications):
- Experience in operations, technology, autonomous vehicles, or a similar field
- BA/BS degree or equivalent practical experience
- Experience in scheduling, managing performance goals, and vacation requests
- Solid written and verbal communication skills with audience adaptability
- Intermediate technical aptitude and ability to learn new software applications
#AutonomousVehicles #RemoteWork #CareerGrowth #TechnologyLeadership #SafetyFirst
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Aurora is building self-driving technology that will revolutionize the future of transportation - a Driver for every vehicle - built to move people and goods.
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