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Remote Automotive Customer Service Agent (Dealer Assistance)
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Job Description
- Req#: 6272
Employer Industry: Automotive Customer Service
Why consider this job opportunity:
- Salary starting at $13 per hour
- Opportunity for career advancement and growth within the organization
- Work from home with regular connections to your teammates
- Paid training and equipment provided
- Comprehensive health and wellness benefits, including medical and dental coverage
- No weekend work required
What to Expect (Job Responsibilities):
- Provide exceptional service over the phone to automotive dealerships
- Use computer skills to research requests and assist with vehicle orders and warranties
- Track vehicle shipments and escalate critical orders as necessary
- Offer timely and accurate solutions through various communication channels
- Maintain a positive and upbeat attitude while resolving customer issues
What is Required (Qualifications):
- High school diploma or equivalent
- Two or more years of customer service experience in any role with customer interaction
- Strong computer, typing, and phone skills
- Excellent organizational and interpersonal skills with attention to detail
- Ability to reliably stick to a time-sensitive work schedule
How to Stand Out (Preferred Qualifications):
- Degree in a relevant or related field
- Experience in the automotive industry
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