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Remote Bilingual Spanish/ English Insurance Customer Service Representative
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Job Description
- Req#: 407657
Employer Industry: Customer Experience (CX) Industry
Why consider this job opportunity:
- Competitive compensation of $16.50 per hour
- Flexible remote work environment with weekend shifts as needed
- Comprehensive benefits package including 401(k) matching, health, dental, and vision insurance, and paid time off
- Opportunities for bonuses and career growth within the organization
- Paid training provided to support your professional development
What to Expect (Job Responsibilities):
- Provide exceptional customer service support in both English and Spanish
- Assist customers by navigating system tools to find answers and information
- Maintain a distraction-free and quiet workspace during training and work hours
- Ensure reliability and responsibility in handling customer inquiries
- Develop empathetic solutions to customer issues through critical thinking
What is Required (Qualifications):
- Must be fluent in both English and Spanish
- Minimum educational requirement: High school diploma or GED equivalent
- Must be at least 18 years old
- Open availability during operating hours is essential
- Preferred 6 months to 1 year of relevant work experience
How to Stand Out (Preferred Qualifications):
- Strong customer service aptitude with a personal drive to serve others
- Excellent organizational skills and reliability
- Ability to critically assess situations and provide effective solutions
- Experience working in a remote environment
#CustomerExperience #BilingualJobs #RemoteWork #CareerGrowth #CustomerService
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