Remote Jobs
Remote Call Center Agent
4 days agoWhat's your preference?
Job Description
- Req#: zEgRoy0lF8Tb
Employer Industry: Fintech Startup
Why consider this job opportunity:
- Hourly wage up to $21.00
- Comprehensive benefits package including medical, dental, vision insurance, and 401K match
- Opportunity for career advancement with ongoing training and mentorship
- Flexible scheduling options available, including a 4-day, 10-hour workweek
- Work remotely with provided equipment
- Chance to make a measurable difference in the lives of millions of customers
What to Expect (Job Responsibilities):
- Respond to inbound calls from existing customers regarding their insurance policies
- Process service requests such as adding/removing vehicles and drivers
- Assist customers with inquiries about coverages or policy benefits
- Work to retain policyholders by providing solutions for customers at risk of cancellation
- Support customers with enthusiasm and care throughout their service requests
What is Required (Qualifications):
- Minimum of 2 years of experience working in a call center environment
- Ability to multitask and manage multiple competing priorities
- Passion for helping others and providing high-quality customer service
- Strong communication skills and a customer-focused mindset
- Must be available to complete training and obtain a P&C license within 60 days of starting
How to Stand Out (Preferred Qualifications):
- Experience in the insurance industry
- Familiarity with insurance policies and coverages
- Proven track record of customer retention in a call center setting
- Ability to adapt to new technologies and software
- Strong problem-solving skills
#Fintech #CustomerService #InsuranceIndustry #RemoteWork #CareerGrowthAbout the company
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