• Job Description

  Req#: 1293595
  Important Notice
  
  RemX does not charge candidates at any stage of the hiring process. If anyone requests payment, fees, gift cards, or financial information in exchange for employment opportunities, please report it immediately. These requests are fraudulent and unauthorized. Additionally, RemX maintains strict hiring standards and does not accept altered, misleading, or fraudulent resumes or employment documents. Any discrepancies may result in disqualification and further review.
  
  Join a Leading Healthcare Support Team From Home
  
  Are you a customer service professional who enjoys helping people and solving problems? We are currently partnering with a Fortune 500 pharmaceutical organization seeking dependable and service-driven Healthcare Customer Service Representatives to support patients remotely. This is an excellent opportunity to build your career while working from the comfort of your home.
  
  Submit your application today!
  
  Position Information
  
  Job Title: Healthcare Customer Service Representative
  Pay Rate: $16.00 per hour
  Compensation: Weekly pay plus comprehensive benefits
  Work Schedule: Monday through Friday, operating hours are 8:00 AM to 9:00 PM EST. Candidates must be available to work any assigned 8-hour shift within those hours.
  Anticipated Start Date: To Be Determined
  Remote Equipment: All required equipment will be provided and shipped directly to your residence.
  
  Key Responsibilities
  
  • Deliver outstanding customer support to patients and healthcare members.
  • Review and confirm patient information while maintaining accuracy and confidentiality.
  • Handle incoming calls and, when required, make outbound calls related to prescription coverage, benefits, and general inquiries.
  • Collect, document, and evaluate billing, insurance, and medical-related information.
  • Ensure all interactions and processes remain compliant with federal healthcare program regulations and company policies.
  • Maintain professional communication while resolving customer concerns in a timely manner.
  
  
  Required Qualifications
  
  A minimum of one year of recent call center experience is required. Candidates without recent call center experience will not be considered.
  
  Preferred Skills & Experience
  
  • Familiarity with healthcare terminology, HIPAA requirements, and patient privacy guidelines is a plus.
  • Strong attention to detail with excellent data entry accuracy.
  • Ability to maintain a dedicated, quiet workspace free from distractions.
  • Dependable attendance and the ability to work scheduled shifts consistently without interruption.
  • Basic technical aptitude, including troubleshooting common remote-work equipment and connectivity issues.
  • Reliable high-speed internet service with a hardwired connection is required. Wireless hotspots or mobile internet connections are not permitted.
  • Ability to meet and maintain all established performance metrics and key performance indicators (KPIs).
  • High School Diploma or GED equivalent required.
  
  Why Join This Team?
  
  • 100% remote work opportunity
  • Weekly pay
  • Benefits available
  • Equipment provided
  • Opportunity to support patients and make a meaningful impact
  • Experience with a nationally recognized Fortune 500 pharmaceutical organization
  
  For Immediate Consideration-Apply Here!

• About the company

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