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Remote Call Center Representative
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Job Description
- Req#: 5D71EB6146
Employer Industry: Federal Contact Center Services
Why consider this job opportunity:
- Remote position with flexibility, ideal for candidates in the Hampton Roads area
- Opportunity to work in a dynamic federal contact center environment
- Competitive salary based on experience
- Supportive team atmosphere that values courtesy and professionalism
- Chance to enhance customer service skills and gain experience in a government setting
What to Expect (Job Responsibilities):
- Answer inbound calls, emails, chats, and other contact channels to assist customers
- Provide direct customer service while maintaining high service quality standards
- Demonstrate courtesy, professionalism, and efficiency in all interactions
- Support leadership in various aspects of contact center operations
- Perform additional duties as assigned by management
What is Required (Qualifications):
- High School diploma or equivalent required
- Previous customer service experience
- Ability to pass a typing test
- Must meet government agency suitability requirements as a condition of employment
- Proficiency in using telephony tools and applications
How to Stand Out (Preferred Qualifications):
- Strong verbal and written communication skills
- Basic computer skills
- A reliable, hard-wired internet connection
#FederalContactCenter #CustomerService #RemoteWork #CareerOpportunity #HamptonRoads
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