Remote Jobs
Remote Call Center Representative - Puerto Rico
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Job Description
- Req#: 300003108761673
Employer Industry: Customer Service Solutions
Why consider this job opportunity:
- Competitive pay starting at $11/hour with additional shift differentials for evening and weekend shifts
- Opportunity to earn up to an additional $350 per month through performance-based incentives
- Comprehensive benefits package including health insurance, dental and vision programs, life insurance, and retirement savings plan
- Paid training to equip you with the necessary skills for success
- Stable full-time employment with reliable scheduling and opportunities for career advancement
- Flexible work-from-home option, allowing for a better work-life balance
What to Expect (Job Responsibilities):
- Manage a high volume of inbound calls in a fast-paced environment
- Provide information on cardholder accounts regarding payments and benefits
- Assist customers with inquiries related to transactions and account statuses
- Process transactions and research requests using web-based applications efficiently
- Maintain knowledge of company and client programs, ensuring compliance with regulations
What is Required (Qualifications):
- Must be at least 18 years old and possess a High School Diploma or equivalent
- Minimum of 6 months experience in Customer Service, Call Center, or Dispatch roles
- Proficiency in English is required
- Ability to complete background checks, credit checks, and security fingerprinting
- Must reside in Puerto Rico with legal authorization to work in the United States
How to Stand Out (Preferred Qualifications):
- 1+ years of previous call center experience
#CustomerService #RemoteWork #CareerOpportunity #CompetitivePay #PaidTraining
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