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Remote Call Center Representative
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Job Description
- Req#: 2D3FB3743A
Employer Industry: Customer Service Solutions
Why consider this job opportunity:
- Remote position with flexibility for candidates residing in Tucson, AZ, or nearby cities
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to work in a fast-paced, high-volume environment that values service excellence
- Develop strong analytical and communication skills while handling sensitive information
What to Expect (Job Responsibilities):
- Answer and track incoming calls, ensuring effective communication with clients
- Prepare and submit accurate, detailed reports in government systems
- Accurately record all details in accordance with established procedures
- Conduct database and open-source research to support operations
- Route and escalate calls appropriately as needed
What is Required (Qualifications):
- Minimum of 3 years of experience in a call center environment
- Associates Degree
- Proven ability to multitask while simultaneously communicating and inputting data
- Strong written and verbal communication skills
- Proficiency with telephony systems, CRMs, and Microsoft Office Suite
How to Stand Out (Preferred Qualifications):
- Experience in handling sensitive information
#CustomerService #RemoteWork #CareerOpportunity #AnalyticalSkills #ServiceExcellence
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
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