Remote Jobs
Remote- Call Center Scheduler, Access Point
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Job Description
- Req#: 521891
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work remotely from anywhere in the United States
- Excellent total compensation package, including 401k, PTO, medical, dental, vision, tuition reimbursement, and an Employee Assistance Program
- Supportive and collaborative work environment focused on employee wellbeing
- Chance to make a positive impact on patient access to care
What to Expect (Job Responsibilities):
- Answer inbound patient scheduling calls and address concerns in a satisfactory manner
- Schedule, reschedule, and cancel patient appointments accurately following established protocols
- Collect and perform data entry of required patient demographic and insurance information
- Utilize professional communication skills to assist patients with their scheduling needs
- Maintain accurate documentation and assist with other projects as assigned by management
What is Required (Qualifications):
- High School Diploma required; Associate's Degree or Bachelor's degree preferred
- Minimum of one year of previous call center or customer service experience
- Basic healthcare knowledge preferred
- Must be available for scheduled work shifts
- Exceptional communication and listening skills
How to Stand Out (Preferred Qualifications):
- Experience in a healthcare-related customer service role
- Familiarity with scheduling software systems
- Ability to de-escalate situations involving dissatisfied customers
#HealthcareServices #RemoteWork #CareerOpportunity #EmployeeBenefits #CustomerService
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