• Job Description

  Req#: MP36157983
  Job Title: Remote Clinical Coordinator / Patient Triage Specialist (RN Preferred)
  
  Location: Remote LATAM
  
  Position Type: Full-Time / Part-Time
  
  About the Role
  
  We are seeking a detail-oriented, highly skilled Clinical Coordinator / Patient Triage Specialist to join our team in a fully remote capacity. In this role, you will serve as a key point of contact for patient care, managing clinical triage, patient communication, and vital administrative workflows. The ideal candidate is a Registered Nurse (RN) or experienced clinical professional fluent in both English and Spanish, capable of operating independently in a fast-paced virtual healthcare environment.
  
  Key Responsibilities
  
  • Patient Triage & Clinical Assessment:
    • Conduct virtual patient triage, evaluating symptoms and clinical concerns.
    • Accurately document clinical information and history in the Electronic Health Record (EHR).
    • Escalating urgent or critical clinical issues to attending providers in a timely manner.
  • Administrative & Patient Care Coordination:
    • Manage patient messages, call backs, and general clinical inquiries via patient portal and phone.
    • Coordinate specialist referrals, prior authorizations, and prescription refills.
    • Handle patient scheduling and manage provider appointment calendars.
    • Perform general virtual office support tasks to ensure seamless daily clinic operations.
  • Patient Communication:
    • Provide clear, empathetic, and professional communication to patients in both English and Spanish.
  
  Qualifications & Requirements
  
  • Licensure / Experience: Registered Nurse (RN) preferred; experienced clinical professionals (e.g., LPN, Medical Assistant with extensive triage experience) will also be considered.
  • Language Proficiency: Fully bilingual in English and Spanish (written and spoken) is required.
  • Clinical Skills: Strong background in patient triage, clinical documentation, and risk escalation protocols.
  • Software Experience: Experience using eClinicalWorks ( eCW ) is strongly preferred.
  • Specialty Background: Prior experience in Rheumatology is highly preferred.
  • Remote Competency: Proven ability to work independently, manage time effectively, and maintain professionalism in a virtual work setting.
  • Soft Skills: Exceptional interpersonal and communication skills, high emotional intelligence, and attention to detail.

• About the company

  The best remote jobs for you

Notice