Employer Industry: Security Services

Why consider this job opportunity:
- Salary up to $17.10 per hour, plus commission
- Comprehensive healthcare benefits and a 401(k) plan with company match
- Paid time off accumulating up to 120 hours in the first year, increasing thereafter
- 9 weeks of paid remote training before transitioning to work from home
- Opportunity to work with a leading smart home security provider, making a real impact on customer safety

What to Expect (Job Responsibilities):
- Resolve inbound and outbound calls using multiple applications and screens
- Address general billing inquiries and review account issues
- Negotiate payment arrangements and direct customers to the appropriate teams when necessary
- Clearly explain billing charges and answer related questions
- Meet compliance and quality assurance standards while maintaining attendance goals

What is Required (Qualifications):
- High school diploma or equivalent
- Minimum of one (1) year in first-party collections, particularly in car loans, financial, and credit card collections
- Experience in customer service within a remote setting
- Proficient in navigating multiple computer applications and strong negotiation skills
- Basic typing, math, and problem-solving skills

How to Stand Out (Preferred Qualifications):
- Experience in negotiating payments and setting up payment arrangements
- Familiarity with remote work environments and multitasking across various computer programs
- Strong verbal communication skills

#SecurityServices #CustomerService #RemoteWork #CareerOpportunity #CompetitivePay