Remote Jobs
Remote Collections Specialist
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Job Description
- Req#: 300001258131974
Employer Industry: Security Services
Why consider this job opportunity:
- Starting hourly rate of $17.00, increasing to $20.00 after 180 days of employment with incremental raises every 4 weeks
- Access to healthcare benefits, 401(k) plan with company match, and paid time off
- Enjoy weekends and most holidays off, promoting a healthy work-life balance
- Onsite training provided for 10+ weeks before transitioning to remote work
- Opportunity to work in a rewarding environment focused on customer satisfaction and career development
What to Expect (Job Responsibilities):
- Resolve inbound and outbound calls using multiple applications and screens
- Address general billing inquiries and resolve account issues
- Negotiate payments and set up payment arrangements with customers
- Direct customers to appropriate teams for issues outside the collections role
- Meet compliance and quality assurance standards while achieving monthly goals
What is Required (Qualifications):
- High school diploma or equivalent
- Minimum of one (1) year of experience in first-party collections, specifically in car loans, financial, or credit card collections
- Customer service experience in a remote setting
- Proficiency in navigating multiple computer screens and applications
- Strong communication and negotiation skills
How to Stand Out (Preferred Qualifications):
- Experience in handling payments and advising customers on payment amounts
- Basic typing, math, and problem-solving skills
- Familiarity with PC functions and ability to learn quickly
#SecurityServices #CustomerService #CareerOpportunity #CompetitivePay #RemoteWork
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