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Remote Customer Service Advocate
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Job Description
- Req#: 1431981
Employer Industry: Customer Service Solutions
Why consider this job opportunity:
- Opportunity to make a meaningful impact in the lives of disabled veterans
- Supportive and inclusive work environment that values diversity
- Potential for career advancement within the organization
- Engaging and rewarding work that goes beyond traditional customer service roles
- Flexible work arrangements to support work-life balance
What to Expect (Job Responsibilities):
- Provide exceptional customer support to clients, ensuring their needs are met
- Act as a liaison between clients and the employer to resolve issues effectively
- Maintain accurate records of customer interactions and transactions
- Collaborate with team members to enhance service delivery and client satisfaction
- Participate in training and development programs to improve skills and knowledge
What is Required (Qualifications):
- Proven experience in customer service or related field
- Strong communication skills, both verbal and written
- Ability to work collaboratively in a team-oriented environment
- High level of empathy and understanding of client needs
- Commitment to the mission of serving disabled veterans
How to Stand Out (Preferred Qualifications):
- Experience working with veterans or in a nonprofit environment
- Familiarity with customer relationship management (CRM) software
- Bilingual proficiency in English and another language
- Previous experience in a fast-paced customer service environment
#CustomerService #VeteransSupport #CareerOpportunities #InclusiveWorkplace #CustomerAdvocate
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
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Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
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