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Remote Customer Service Agent
6 days agoWhat's your preference?
Job Description
- Req#: 45878
Employer Industry: Customer Service and Business Process Outsourcing
Why consider this job opportunity:
- Starting compensation based on experience, with opportunities for bonuses and rewards
- Paid time off and holidays to maintain work-life balance
- Comprehensive health benefits available after 90 days for full-time employees
- Career growth opportunities with a focus on internal promotions
- Fun, engaging work environment with a casual dress code
- Paid training to develop new skills while earning a paycheck
What to Expect (Job Responsibilities):
- Handle inbound calls and make outbound sales inquiries using advanced contact center technology
- Resolve customer issues and provide effective problem-solving solutions
- Identify sales opportunities and apply sales skills to enhance customer experience
- Explain products and services during customer interactions
- Ensure first call resolution by managing customer inquiries efficiently
What is Required (Qualifications):
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- Basic knowledge of Microsoft Office Suite and understanding of Windows operating system
- Ability to evaluate and troubleshoot customer issues effectively
How to Stand Out (Preferred Qualifications):
- Experience in customer service, tech support, inside sales, or back-office support
- Strong aptitude for conflict resolution and negotiation skills
- Ability to thrive in a fast-paced environment with changing conditions
#CustomerService #BPO #CareerGrowth #PaidTraining #WorkFromHome
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