Remote Jobs
Remote Customer Service Representative (Michigan residents)
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Job Description
- Req#: 6290
Employer Industry: Automotive Customer Service
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Comprehensive health and wellness benefits, including medical, dental, and vision coverage
- Paid time off and wellness programs with rewards
- Financial benefits including 401(k) with match and life insurance
- Supportive work environment with a focus on employee well-being
- Remote work opportunity for Michigan residents
What to Expect (Job Responsibilities):
- Provide exceptional customer service through inbound and outbound phone calls, chats, and emails
- Accurately document call details and manage assigned cases from initiation to resolution
- Research and assist customers effectively, maintaining a positive attitude throughout interactions
- Offer timely and accurate solutions to customer inquiries
- Utilize computer skills to navigate requests and ensure thorough record-keeping
What is Required (Qualifications):
- Minimum of three years of customer service experience in roles involving direct customer interaction, such as call centers, retail, or hospitality
- High school diploma or equivalent
- Excellent written and verbal communication skills
- Ability to navigate a computer and the internet proficiently
- Typing skills with a minimum of 25 words per minute
How to Stand Out (Preferred Qualifications):
- Experience in a call center environment
- Familiarity with automotive industry or products is a plus
- Strong problem-solving skills and ability to work independently
- Previous experience with case management or tracking systems
- Availability for flexible shifts within call center hours
#AutomotiveCustomerService #RemoteWork #CareerGrowth #HealthBenefits #CustomerSupport
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