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Remote Customer Service Representative - Texas
This job is now closed
Job Description
- Req#: JTrXozApG2to
Employer Industry: Direct-to-Consumer Brand
Why Consider this Job Opportunity:
- Competitive Pay and Bonus Program
- Remote Work Opportunity
- Comprehensive Benefits Package including Medical, Vision, Dental, and 401K
- Generous Paid Time Off Policy
- Professional Development Opportunities
- Supportive and Transparent Work Environment
What to Expect (Job Responsibilities):
- Answering inbound customer calls and digital communications in a friendly manner
- Upselling products and services
- Resolving customer issues in the first interaction
- Maintaining detailed customer notes and product knowledge
- Meeting Quality Assurance standards and KPI targets
What is Required (Qualifications):
- High School Graduate or GED
- 2+ years of contact center experience
- Comfortable with upselling and active listening
- Strong computer skills and multitasking abilities
- Ability to work in a fast-paced environment
How to Stand Out (Preferred Qualifications):
- Experience in a call center-related field
- Strong grammar and communication skills
#DirectToConsumer #CustomerService #RemoteWork #CompetitivePay #ProfessionalDevelopment
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