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Remote -Customer Service Representative
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Job Description
- Req#: 75116
Employer Industry: Digital Business Services
Why consider this job opportunity:
- Full benefits including Medical, Dental, Vision, and 401k
- Competitive wages with paid training
- Paid time off and employee wellness programs
- Opportunities for career advancement and personal growth within the organization
- Collaborative and engaging work environment
- Flexible work-from-home option available
What to Expect (Job Responsibilities):
- Field customer inquiries by providing innovative responses to various questions and concerns
- Deliver excellent customer service through active listening and effective communication
- Handle confidential customer information with sensitivity and discretion
- Strive to resolve issues on the first call while maintaining a calm demeanor
- Track call-related information for auditing and reporting purposes
What is Required (Qualifications):
- High School Diploma or equivalent
- Minimum of 6 months of customer service experience
- Must be 18 years of age or older
- Ability to type at least 25 words per minute
- Comfortable with desktop computer systems and general knowledge of Windows-based systems
How to Stand Out (Preferred Qualifications):
- Customer service and/or sales experience
- College degree preferred but not required
#DigitalBusinessServices #CustomerService #CareerOpportunity #WorkFromHome #EmployeeBenefits
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