Remote Jobs
Remote eCommerce Sales & Customer Service Representative
What's your preference?
Job Description
- Req#: iLV1DabI0UfK
Employer Industry: eCommerce
Why consider this job opportunity:
- Fully remote position offering flexibility in work location
- Opportunity for career advancement and growth within a stable and expanding eCommerce business
- Supportive and collaborative team environment
- Chance to contribute to sales success and enhance customer satisfaction
- Engaging role in a fast-paced eCommerce environment
What to Expect (Job Responsibilities):
- Guide customers through product selection and purchasing decisions, actively supporting sales and conversions
- Respond to customer inquiries via phone, chat, and email regarding products, orders, pricing, and general questions
- Create, verify, and qualify new orders accurately using the POS system
- Monitor order status and provide proactive updates to customers
- Handle claims, concerns, and service issues professionally to ensure customer satisfaction
What is Required (Qualifications):
- Prior sales experience, preferably in eCommerce, furniture, or home-goods environments
- Proven ability to deliver excellent customer support in an online or retail setting
- Familiarity with Google Workspace, Zendesk, FedEx Manager, and UPS Manager
- Self-motivated, highly organized, and able to manage time effectively in a remote environment
- Excellent verbal and written communication skills with the ability to collaborate across departments
How to Stand Out (Preferred Qualifications):
- Experience in eCommerce sales or customer service
- Familiarity with online sales platforms and customer management tools
#eCommerce #CustomerService #RemoteWork #SalesSupport #CareerGrowth
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
The best remote jobs for you
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.