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Remote Full time and Part time Call Center Agent
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Job Description
- Req#: REMOT001400
Employer Industry: Contact Center Services
Why consider this job opportunity:
- Salary of $15.00 per hour
- Opportunity for both full-time and part-time remote work
- Flexible scheduling with open availability 7 days a week
- Supportive work environment focused on customer satisfaction
- Chance to work with a diverse client base and enhance communication skills
- Access to comprehensive training and development resources
What to Expect (Job Responsibilities):
- Manage a high volume of inbound and outbound calls while documenting customer interactions
- Identify and assess customer needs to provide accurate and satisfactory solutions
- Meet sales targets and call handling quotas as part of a customer service team
- Handle customer complaints and follow up to ensure resolution
- Maintain records of customer interactions and process accounts efficiently
What is Required (Qualifications):
- Minimum of 1 year of previous high-volume call center experience
- Proven customer support experience or experience as a client service representative
- Strong verbal, written, and interpersonal communication skills
- Ability to multitask, prioritize, and manage time effectively
- Proficient in typing and familiar with Windows and Microsoft Office
How to Stand Out (Preferred Qualifications):
- Experience working with an automatic dialer
- Demonstrated track record of over-achieving sales quotas
- Pleasant phone demeanor and ability to adapt to different customer personalities
- Strong problem-solving skills with a dedication to delivering quality service
- Previous experience in both inbound and outbound call environments
#ContactCenter #CustomerService #RemoteWork #CareerOpportunity #FlexibleScheduling
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