Talentify
Remote HR Assistant
4 days agoWhat's your preference?
Job Description
- Req#: JP-005740970
Employer Industry: Human Resources Services
Why consider this job opportunity:
- Salary up to $21.00/hr
- Comprehensive benefits package including medical, dental, vision, and retirement plans
- Opportunity for career advancement within a global organization
- Fully remote work environment, providing flexibility and work-life balance
- Supportive team culture focused on delivering best-in-class HR services
What to Expect (Job Responsibilities):
- Take ownership of employee contacts, ensuring each inquiry is resolved with a focus on problem-solving and customer service
- Serve as the first point of contact for Leave, Disability, and related inquiries via phone, chat, and emails
- Resolve inquiries by referencing available documentation and escalate issues when necessary
- Build trust with customers through empathetic and personalized communication
- Collaborate with partner teams to address cross-functional issues and enhance policies
What is Required (Qualifications):
- Strong communication skills and ability to demonstrate empathy
- Proficient in customer service/support through phone and chat interactions
- Knowledge of HR principles and practices
- Experience managing confidential and sensitive employee information
- Detail-oriented with strong analytical and problem-solving abilities
How to Stand Out (Preferred Qualifications):
- Experience dealing with customers and applying empathy skills
- Proven ability to adapt to changing workloads and priorities
- Familiarity with HR processes related to leave and disability management
#HumanResources #RemoteWork #CareerOpportunity #EmployeeBenefits #CustomerService
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