Remote Jobs
Remote Install Specialist
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Job Description
- Req#: 300001172382467
Employer Industry: Home Security Services
Why consider this job opportunity:
- Salary up to $21.00 per hour, based on experience and qualifications
- Opportunity for career advancement through a tiered specialist program with continuous learning
- Work remotely, enjoying the flexibility and comfort of a home office
- Make a real difference by enhancing customer safety and satisfaction
- Access to comprehensive benefits including healthcare, 401(k) plan with company match, and paid time off
What to Expect (Job Responsibilities):
- Provide installation assistance to existing customers via scheduled outbound calls, ensuring effective solutions
- Install a range of home security products and services while clearly communicating complex issues and resolutions
- Educate customers on the functionality of their security systems for optimal use
- Identify and propose additional security and home automation solutions to enhance customer experience
- Address technical issues and collaborate with Remote Service or Field partners for customer resolution
What is Required (Qualifications):
- High school diploma or equivalent required; some college credits or a degree preferred
- At least 1 year of Customer Service experience required, with technical support experience preferred
- Technical aptitude, excellent problem-solving skills, selling skills, and ability to manage multiple tasks efficiently
- One (1) year of experience as a home security systems technician is highly preferred
- Must have a private, quiet work area that meets company standards and adequate internet bandwidth
How to Stand Out (Preferred Qualifications):
- Experience in the home security industry or related technical support roles
#HomeSecurity #RemoteWork #CareerGrowth #CustomerService #FlexibleScheduleAbout the company
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