Remote Jobs
Remote Medical Assistant
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Job Description
- Req#: 16363
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work remotely with a flexible schedule
- Supportive and collaborative work environment
- Engage in meaningful work that directly impacts patient care
- Comprehensive training provided to ensure success in the role
- Competitive benefits package, including health insurance and paid time off
What to Expect (Job Responsibilities):
- Answer incoming calls from patients, providing outstanding customer service and support
- Register new patients and verify insurance coverage and information
- Document patient interactions accurately in relevant systems (XPM, CRM, EHR)
- Schedule patient appointments and communicate effectively with clinical staff
- Handle customer inquiries and complaints, providing appropriate solutions
What is Required (Qualifications):
- High School diploma or equivalent
- Minimum of one year experience in a call center environment
- Previous customer service experience required
- Licensure or certification as a Medical Assistant, LPN, or Registered Nurse for clinical agent roles
- Strong verbal, written, and interpersonal communication skills
How to Stand Out (Preferred Qualifications):
- Knowledge of XPM and CRM systems
- Familiarity with automated call distribution, IVR, and skill-based routing systems
- Experience with coaching and mentoring employees
- Strong multi-tasking abilities and attention to detail
- Proficiency in Microsoft Office, including PowerPoint
#HealthcareServices #RemoteWork #CustomerService #CareerOpportunity #PatientCare
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